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Collection Supervisor

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Job Details
Job Order Number
Company Name
Brown and Joseph, LLC
Physical Address

Itasca, IL 60143
Job Description

One of the fastest growing Commercial Collection Agencies in the United States, based in Itasca IL, seeks self-motivated, team leader to assist with our Commercial Collections Department. The ideal candidate is someone who has mastered the art of collections and negotiations with at least 5 years of commercial collection experience. Commercial experience is a must.

We were listed among ?The Best Places to Work in Collections? because we provide challenging and rewarding work; in a competitive, professional and friendly environment that is second to none. We have a strong commitment to our industry, our colleagues, and our clients.

The ideal candidate will possess the knowledge, skill and ability to perform the following key responsibilities:

+ Supervision of personnel involved in the collection of commercial accounts.

+ Acts to ensure that associates? perform within the level of expectations.

+ Help train and develop staff to efficiently carry out job duties and tasks.

+ Ensures staff upholds Collection Compliance regulations.

+ Controls work-flow on a day-to-day basis.

+ Any other duties as assigned.


+ High school diploma or equivalent required. Bachelor?s degree preferred with 5-7 years of related experience and/or training; or equivalent combination of education and supervision experience.

+ Thorough understanding of collection techniques.

+ Demonstrated leadership skill in supervising others.

+ Strong Oral and Written skills.

+ Demonstrated judgment and problem solving using an analytical approach to resolution.

+ Knowledge of insurance industry is a plus.

+ Able to provide positive feedback and keep team members motivated.

+ Brown & Joseph provides a comprehensive benefits package including medical, dental, vision, life, and PTO benefits.

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