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IT Manager, Voice/ SharePoint/ O365

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Job Details
Job Order Number
JC140997410
Company Name
Randstad
Physical Address

Deerfield, IL 60015
Job Description

IT Manager, Voice/ SharePoint/ O365

job details:

+ location:Deerfield, IL

+ salary:$135,000 – $150,000 per year

+ date posted:Friday, May 3, 2019

+ job type:Permanent

+ industry:Retail Trade

+ reference:686057

job description

IT Manager, Voice/ SharePoint/ O365

job summary:

Job Summary:

- Supervises a team responsible for developing and implementing protocols that comply with established policies, procedures and standards of the specified functional area of the technology operation.

- Ensures work efforts are aligned in order to successfully execute tactical plans that enable business operations. Ensures successful results of designated initiatives are achieved.

- Ensures accurate accounting of and appropriate deployment of resources.

Experience directly managing people, including hiring, developing, motivating, and directing people as they work. *Technical experience in one or more of the following:**

1. MUST have VoIP/Voice Infrastructure (Primarily Cisco and Oracle)

2. Microsoft O365, Collaboration and Messaging platforms (Outlook, SharePoint, OneDrive, MS Teams, etc.), Polycom Video Conferencing and Alfresco is preferred. Experience in platform integrations and migrations most welcome.

location: Deerfield, Illinois

job type: Permanent

salary: $135,000 – 150,000 per year

work hours: 8am to 5pm

education: Bachelors

responsibilities:

Job Responsibilities:

+ Ensures that daily production, productivity, quality, service levels, and performance objectives are accomplished. May become actively involved, as required, to meet schedules and resolve problems.

+ Directly supervises a team of computer professionals, focused around VOIP/ Voice Infrastructure and Microsoft O365, and assigns them duties, monitors work-in-progress and takes corrective actions, where needed.

+ Resolves technical or staffing problems as they arise, within the scope of its authority.

+ May gather production, performance and other operational data to determine what changes in processes or procedures are needed to improve to meet objectives. May compile such data and present to Managers and Directors, where appropriate.

+ Ensures frequent, continuous and effective communications with team members, within IT, and with stakeholders to set expectations and negotiate priorities appropriately, via both formal and informal channels / mechanisms.

+ May manage budget to plan.

+ Participates in the development of technical/business approaches and/or the recommendation of current system enhancements.

+ Understand the underlying technologies and applications utilized within specified area of responsibility to direct how to design, develop, test, and implement priority technology requirements.

qualifications:

Basic Qualifications:

+ Bachelor’s degree and at least 4 years of experience in IT, Accounting, Finance, Consulting, Strategy and/or Analytics OR a High School diploma/GED and at least 7 years of experience in IT, Strategy and/or Analytics.

+ Experience establishing & maintaining relationships with individuals at all levels of the organization.

+ Experience Managing VOIP/ Voice Infrastructure and Microsoft O365

+ Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

+ Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.

+ Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Management Requirements:

At least 1 years of experience in indirect management of team members, including assisting in the development, training and assignment of work/projects to other team members.

skills: Experience directly managing people, including hiring, developing, motivating, and directing people as they work. *Technical experience in one or more of the following:**

1. MUST have VoIP/Voice Infrastructure (Primarily Cisco and Oracle)

2. Microsoft O365, Collaboration and Messaging platforms (Outlook, SharePoint, OneDrive, MS Teams, etc.), Polycom Video Conferencing and Alfresco is preferred. Experience in platform integrations and migrations most welcome.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


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