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Level 1 Helpdesk Technician

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Job Details
Job Order Number
Company Name
Physical Address

Woodstock, IL 60098
Job Description

We?re always looking for great people to work with us. LeadingIT is Chicagoland’s NEXT generation technology and cloud support company. We work with businesses in the Chicagoland area with 10-200 PCs, maybe a server or ten, that usually do not have anyone on IT staff. We become their full-time technology support department. Our people make us successful, do you have what it takes?

LeadingIT wants you to be our next Technology Consultant.

We are looking for a Level 1 Helpdesk Tech.

Here?s what we are looking for (skills):

A computer techie with a great personality and the desire to work hard.Experience with computer hardware and software.Great people and customer service skills.Experience with LabTech and Connectwise preferred Network+ & A+ Certifications a plus.

Here is what you?ll be doing (duties):

+ Handling client support requests, both remote and on-site.

+ Designing/Proposing/Installing company upgrades and infrastructure.

+ Onboarding new clients and following our best practices.

+ Using and improving client documentation.

Here is what we provide you with (benefits):

+ Starting salary: $30,000/year + based on experience

+ Simple IRA with company match

+ Full health, dental, vision, and life insurance

+ Company laptop, VOIP phone, smartphone, and other gear.

+ An upbeat, successful, and motivated team to work with.

+ Company lunches weekly

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