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Jr. Service Technician - Packaging Distributor

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Job Details
Job Order Number
Company Name
PackSmart, Inc.
Physical Address

West Chicago, IL 60185
Job Description

Jr. Service Technician ? Packaging Distributor

Who we are:

Since our inception in 1979, PackSmart, Inc. has taken pride in successfully providing packaging solutions of quality and value for our customers. This achievement, built upon a no compromise ?commitment to excellence? has earned PackSmart a treasured reputation as a trusted packaging solutions distributor throughout the Illinois and Wisconsin marketplace. PackSmart is a family owned business that has grown from a simple supply item distributor, to a problem solving team of packaging professionals. Visit us at

We are currently looking to hire a dependable Service Technician to perform full range of on-site maintenance and repairs on assigned products to include technical diagnostics, break/fix, installation, removal and customer call assistance.

What you will be doing:

+ Observes mechanical devices in operation and listens to their sounds to locate causes of trouble.

+ Dismantles devices to gain access to and remove defective parts.

+ Examines form and texture of parts to detect imperfections.

+ Inspects used parts to determine changes in dimensional requirements.

+ Adjusts functional parts of devices and control instruments.

+ Repairs or replaces defective parts.

+ Installs special functional and structural parts in devices.

+ Performs routine preventive maintenance.

+ Lubricates and cleans parts.

+ Starts devices to test their performance.

+ Repairs electrical equipment.

+ Completes service form documenting the visit, including service performed, service time and travel time.

+ Trouble shoots problems to assess future repair necessities.

+ Shows measurable progress in technical abilities, troubleshooting techniques and productivity.

+ Establishes an up-to-date file of service manuals, part books and other service literature using the IPad issued to them and develops familiarity with contents.

+ Assists Sr. Service Technician with Machine Installations and Field Repairs as needed.

+ Primary Tech Responsible for handling all in house tool repairs.

+ Maintain Packaging Demo Equipment.

+ Perform on-site/field Machine Demo?s with the assistance of Sales Rep.

+ Works Closely with Service Coordinator to keep Part inventory accurate.

What you will need:

+ A minimum of one year of experience in same or similar field

+ Associate?s degree in Business or technical school training preferred.

+ Knowledge of Microsoft Office Suite

+ Must possess a valid Driver License

+ A strong mechanical aptitude and problem-solving skills.

+ Ability to read electrical schematics

+ Ability to read process and instrumentation diagrams

+ Ability to communicate technical information over the phone, in writing and in person

+ Must be self-directed, have strong interpersonal skills, and a focus on customer satisfaction.

+ Regularly lift up to 50 pounds and frequently move more than 100 pounds.

+ Ability to work in conditions typical of a warehouse environment

+ Ability to work a flexible schedule that may include some limited weekend work

+ Forklift certification or other applicable equipment manufacturers? certifications is a plus

+ Ability to travel locally

What?s in it for you?

+ Excellent career opportunity

+ $18.00 ? $24.00/per hour commensurate with experience

+ Medical insurance

+ Dental insurance

+ Employee Assistance Program (EAP)

+ Life insurance

+ 401K retirement plan

+ Paid holidays

+ Paid vacation

+ PackSmart use the Entrepreneurial Operating System (EOS) as its operating system. It gives our employees a well-defined structure in which they can grow, feel more fulfilled in their work, and achieve their personal goals. EOS also helps our employees feel more ?in-the-know? about what is going on at PackSmart.

If you are a self-motivated, high-energy, self-starter who wants to be part of a growing organization, apply today!

PackSmart is an Equal Opportunity Employer. This means that we consider all applicants for employment and employees eligible for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation and/or any other characteristic protected by law.

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