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South Holland, IL 60473
- Ensure customer satisfaction and on-time appointments.
- Understand customer needs and maintain open lines of communication with them.
- Proactively communicate customers of any delays.
- Manage capacity and availability for load acceptance.
- Reading and dispatching from work orders.
- Monitor work orders and container locations.
- Process and transmit information and instructions.
- Dispatch drivers according to appointments and Hours of Service.
- Advise drivers of route and traffic problems.
- Enter load information and rail billings.