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Reactive Quality Engineer (RQE)

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Job Details
Job Order Number
Company Name
The Pic Group
Physical Address
Decatur, IL 62523
Job Description

Reactive Quality Engineer (RQE)


Reactive Quality Engineer (RQE) assists the customer as the primary liaison between the customer’s assembly processes and the customer’s reactive supplier quality department. The RQE utilizes a combination of customer assembly specifications and their personal inspection background to maintain the customer’s quality expectations accurately, efficiently, and in a professional manner. This role works within our Heavy Transportation (H.T.) division and have as many as 4 open opportunities


Respond to the customer’s assembly line quality problems Establish short term product containment and/or request product rework for defective products Document and report assembly line and non-operational product quality issues Investigate and report findings of supplier caused non-operational product quality issues generated on the assigned shift to the appropriate supplier, affected quality groups, supply management, and operations groups. Investigates product quality issues in collaboration with customer quality group to determine the scope of the issue and provide data for supplier. Report results of containment to applicable groups to assists with their business making decisions/impact. Assist in investigation of root cause, gather and analyze historical data, and assist as needed in the corrective action process to help drive a robust 8D process that will yield no future issues. Other duties and/or responsibilities as assigned


Demonstrated ability in reading and interpreting engineering and assembly drawings a must Comprehension level knowledge and understanding of inspection techniques and the use of the appropriate measuring tools, equipment, and gages Comprehension level knowledge of industrial equipment assembly processes Operating level proficiency using computer software programs Demonstrated ability in written and verbal communication Demonstrated comfort level in interfacing with various levels of the customer’s staff and management while working in a fast-paced environment Demonstrated organizational and interpersonal skills Positive and adaptable to workflow changes


High school diploma or equivalent 2- or 4-year technical degree in a related field preferred Quality and Engineering experience preferred Knowledge of Caterpillar systems including ETQ, AQE (All Quality Events), Session Screens and MES Machining & Fabrication preferred Microsoft Suite and SharePoint knowledge preferred


This position may include some supervisory responsibilities

We offer an attractive compensation package. Please specify your salary expectations. Only qualified applicants will be selected. No phone calls please. At this time Trigo Global Quality will not offer or commence (“sponsor”) an immigration case in order to employ you (for example, H-1B, TN VISAs or other employment-based immigration case). This is sometimes called “sponsorship” for an employment-based visa status. Qualified candidates may apply directly on our site at:

Company Description:

For over 30 years, Trigo Global Quality (Formerly the PIC Group) has remained the leading provider of full-service quality solutions, servicing the automotive, aerospace and manufacturing industries throughout the United States, Canada and most recently, Mexico. As the only full-service quality solutions provider of its kind, PIC provides containment, inspection, quality engineering consultants, training, and supplier development services. Not only do our quality solutions help customers meet their immediate needs, but they help to rectify quality issues long term. With our extensive geographic footprint, we are the largest global provider of quality solutions with the ability to respond quickly and effortlessly, when and where our customers need us.

Following a merger with TRIGO Global Quality in November 2015, PIC has expanded its geographic footprint globally and created the largest and most comprehensive breadth of quality solutions available worldwide. Our team of over 8,000 professionals delivers Quality Assurance Services in over 20 countries. For more information, visit

Trigo Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual’s qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

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