Certified Medical Assistant (CMA)-Mt. Vernon
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Mt. Vernon, IL 62864
Routinely performs duties by assisting with patient exams, procedures and office surgeries, preparing exam rooms for specific procedures, administering injections and properly collecting lab specimens, maintaining appropriate log books and pharmaceutical sample cabinets, and by performing phlebotomy skills as indicated upon completion of training and competency.
Regularly provides patient care by providing patient health education, notifying patients of test results, returning patient telephone calls and correctly answering general medical questions, relaying medical advice ordered by provider to patients, scheduling patients for testing and procedures, calling or transmitting prescriptions to pharmacies as delegated by provider, and by calling provider orders to the hospital.
Routinely maintains exam rooms by cleaning/stocking exam rooms, ordering supplies as necessary, and preparing instruments for sterilization.
Maintains patient medical record by verifying patient information upon each visit including: last name, address, insurance information, and guarantor, filing/scanning all documents into the correct patient’s medical record and in the proper location of that record, providing new patients with required registration forms for completion, and by collecting appropriate insurance information for patient files.
Accurately schedules patient appointments by collecting correct information from patient by telephone or in person, scheduling appointments according to office policy, and canceling appointments as requested.
Processes incoming telephone calls by answering the phone and directing call to the appropriate person, taking accurate messages and delivering to the appropriate person, and completing applicable screening tool and giving to clinical staff.
Assists in the billing process by collecting and posting payments for services, balancing cash drawer by counting cash on a daily basis, preparing superbills with proper information prior to appointment, updating patient demographic and financial information at each visit, and by entering hospital and office charges, if applicable.
Accurately services patients by supplying correct information to insurance companies, maintaining confidentiality of patient information at all times, and by releasing patient information only if appropriate consent is obtained.