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Technician/Cadet

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Job Details
Job Order Number
JC147439892
Company Name
Best Buy
Physical Address

Champaign, IL 61821
Job Description

727633BR

Job Title:

Technician/Cadet

Job Category:

Services/Installation/Repair

Location Number:

001831-USO Chicago 1-3-Store

Job Description:

As a Cadet, you will travel via Geekmobile from the precinct to our client’s home and assist with the delivery and basic installation of technology products alongside a seasoned Agent. You’ll provide our clients service that exceeds expectations by handling appointments with care, asking the right questions to enhance the client experience, and providing prompt follow up of recommendations as well as solutions. This is a great opportunity to build your career with Geek Squad by learning all about our products and services. You will also increase your skills through training and on-the-job opportunities.

Key accountabilities:

+ Perform a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology

+ Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices

+ Provide timely updates to the client and store precincts

+ Responsibly manage inventory and Geekmobile maintenance

+ Provide feedback and training to store teams as well as assist in store stock repairs

+ Support Geek Squad efforts to protect the world, one device at a time

Basic Qualifications:

+ Experience actively using and learning about consumer electronics

+ Ability to work successfully as part of a team

+ Strong ability to prioritize and multi-task in a fast-paced environment

+ Ability to work a flexible schedule inclusive of holidays, nights and weekends

+ At least 21 years of age

+ Have a current, valid driver’s license

+ No more than a combination of 2 moving violations/at-fault accidents within the past three years

+ No DUI/DWI or Reckless Driving violations in the past three years

+ Life or maneuver 75 lb. with/without reasonable accommodation and team lift up to 150 lb.

Preferred Qualifications:

+ 6 months Consumer Electronics experience (sales, operations, or technology services)

Req #:

727633BR

Address Line 1:

2117 N Prospect Ave

City:

Champaign

State:

IL

Zip:

61822

Job Level:

Individual Contributor

Employment Category:

Occasional Seasonal

Brand:

Geek Squad

About Us:

About Geek Squad

It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddly dressed and saving the day across the globe. If you’re techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks.

Best Buy Company and its Family of Brands

Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.

Additional Job Information:

Join our team!

While you’re busy delivering on our belief of making technology work for our customers, we’re working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.

Ready? Let’s do this!

If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.

Not ready to apply? Connect with us on LinkedIn , Facebook at https://www.facebook.com/bestbuy/ , or Twitter at https://twitter.com/bestbuy_careers .

Search Categories:

Geek Squad, Retail Jobs, Seasonal Hiring


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