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Manager, Managed Detection and Response Services

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Job Details
Job Order Number
Company Name
Physical Address

Chicago, IL 60664
Job Description


IBM is on the cutting edge of cyber security delivery, and the Managed Security Services organization offers industry-leading tools, technology and expertise to help secure information assets around the clock. We are looking for an experienced security professional that is excited about cutting edge technology and services and is seeking amazing career growth opportunities.

Your Role and Responsibilities

+ Manage a rapidly growing, 24/7/365, global team of high performing, top tier cyber security practitioners.

+ Lead the development and delivery of our Managed Detection and Response (MDR) service, including building of processes, procedures, and methodology.

+ Lead the development and delivery of our Threat Hunt service, including building of processes, procedures, and methodology, as well as new detection mechanisms.

+ Take part in designing IBM’s next generation of threat management services.

+ Run day-to-day service delivery for active clients, including communicating with clients, measuring team performance, and optimizing service delivery costs.

+ Meet with current/potential clients at all levels and communicate the advantages of IBM Security, and how it protects their organizations.

Required Professional and Technical Expertise

+ Knowledge of computer security concepts and protocols, and computer security methodologies.

+ Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, Procedural Language/Structured Query Language (PL/SQL) and injections, race conditions, covert channel, replay, return-oriented attacks, malicious code).

+ Knowledge of industry-standard and organizationally accepted analysis principles and methods.

+ Knowledge of the MITRE ATT&CK™ Framework and its applicability to threat hunting.

+ 3 plus years of understanding cyber threat landscapes, threat actors, TTPs, and integration of cyber intelligence data into products and services.

+ 2 plus years of people management experience.

+ 3 plus years of client-relationship management and escalation management within the cybersecurity industry.

+ Bachelors Degree in computer science, cyber security, computer networking, or equivalent work experience.

Preferred Professional and Technical Expertise

+ Ability to apply techniques for detecting host and network-based intrusions using endpoint technologies.

+ Basic understanding of Python or other scripting language.

+ 5 plus years of people management.

+ 5 plus years of client-relationship management and escalation management within the cybersecurity industry.

+ 5 plus years of understanding cyber threat landscapes, TTPs, and integration of threat data into products and services.

+ Masters Degree in computer science, cyber security, computer networking, or equivalent work experience.

About Business Unit

IBM is a leading provider of enterprise security solutions. Named by industry analysts as a leader in 12 security market segment categories, IBM Security is a multi-billion dollar business that is rapidly growing. In an industry focused on building walls, IBM Security is focused on creating an open, connected security ecosystem that leverages AI and cloud to help clients improve compliance, stop threats, and grow their business securely. Join our global team of IBM Security employees in protecting the world, and helping our clients thrive in the face of cyber uncertainty.

Your Life @ IBM

Impact. Inclusion. Infinence.

Together, these themes provide the foundation of the experiences of all IBMers, and represent the value inherent in a career with IBM.

Our work is truly life changing – from helping to cure diseases, predict weather, to cleaning oceans and beyond.

Our culture of openness, collaboration, trust, invites everyone to have a voice.

Careers are made from experiences. At IBM, those experiences can be diverse, unlimited and far-reaching so you can truly discover your true passion – without ever changing the company.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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