skip to main content

Important Notice

It appears you are using an older version of your browser. While some functions will be available, IllinoisJobLink.com works best with a modern browser such as the ones provided by:

Please download and install the latest version of the browser of your choice. We apologize for any inconvenience.



SONY EXPERIENCE EXPERT

Click the Facebook, Google+ or LinkedIn icons to share this job with your friends or contacts. Click the Twitter icon to tweet this job to your followers. Click the link button to view the URL of the job, which then can be copied and pasted into an e-mail or other document.

Job Details
Job Order Number
JC147675422
Company Name
Best Buy
Physical Address

Schaumburg, IL 60173
Job Description

730494BR

Job Title:

SONY EXPERIENCE EXPERT

Job Category:

Store Associates

Location Number:

000305-Schaumburg-Store

Job Description:

What does a Best Buy Experience Expert do?

The Experience Expert ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved.

As the Experience Expert you will:

+ Engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.

+ Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).

+ Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.

+ Engages customers using selling skills, to complete sales, drive profitable growth and achieve their individual goals with a focus on providing sales support in all related digital products.

+ Uses innovative customer engagement and creative sales techniques to increase sales of related Digital Imaging products.

What are the Professional Requirements of a Experience Expert?

Basic Qualifications

+ 1 year of experience in sales, customer service or related field

+ Ability to work successfully as part of a team

+ Ability to work a flexible schedule inclusive of holidays, nights and weekends

Preferred Qualifications

+ Prior experience serving as a specialist/enthusiast in premium, luxury or complex technology product/services

+ 1 year sales experience

+ 1 year experience working with consumer electronics products/services

Req #:

730494BR

Address Line 1:

900 E GOLF RD

City:

Schaumburg

State:

IL

Zip:

60173

Job Level:

Entry Level

Employment Category:

Full Time

Brand:

Best Buy

About Us:

Best Buy Company and its Family of Brands

Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.

Additional Job Information:

What are my rewards and benefits?

Accelerate your career with an iconic brand! Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work at Best Buy. While you’re making technology work for our customers, we’re making sure Best Buy works for you. At Best Buy we offer top salaries for management, including short term incentive plans based upon business results, as well as endless opportunities to grow in a dynamic work environment part of an industry that never sleeps. From tuition reimbursement to deep employee discounts, to health, wealth and wellness benefits, we believe the success of our company depends on the passion of employees for learning, technology and people.

Search Categories:

Retail Jobs


To view full details and how to apply, please login or create a Job Seeker account.