Section Supervisor, Park Safety
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Brookfield, IL 60513
Now Hiring! Pay rate $13.25 per hour. Valid driver’s license required at time of hire. As Section Supervisor Park Safety, you will be responsible for supervising the daily activities of the Park Safety Officers (PSOs), including shifting work assignments, coordination of staff and workload, management of staff hours as directed by manager(s), and training and ensuring that proper procedures and policies are followed. You will make use of your prior public safety experience to observe staff and guests activities and park grounds to identify risk hazards and immediately report to the Public Safety Department; monitor and supervise crowded areas and perform line management as needed. You will make use of your strong customer service focus as you maintain good public and employee relations and provide assistance and directions to guests and crew including effectively resolving complaints and escalating as appropriate. You will assist manager(s) with special assignments as needed, requested or instructed including special schedules, transportation, pickup and delivery of equipment, vehicles etc., both within the park and off park grounds. Furthermore, you will prepare and maintain records of equipment and uniforms issued to PSOs, assist manager(s) in the maintenance of records of PSO training, and know and abide by the rules and regulations, procedures and requirements contained in the current PSO manual.
Whether you are gazing upon the iconic North American animals at Great Bear Wilderness, jumping into the jungle at Tropic World to meet our new silverback gorilla, or taking in a super spectacular dolphin show at the Dolphinarium, Brookfield Zoo has been a remarkable destination since 1934. With 216 acres of park-like setting, our guests may visit to enjoy seeing and learning about our over 450 species of animals or attend a special event such as a wedding, picnic or meeting.