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Financial Assistance and Financial Literacy Coordi

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Job Details
Job Order Number
Company Name
Oakton Community College
Physical Address
Des Plaines, IL 60016
Job Description

For over 40 years, Oakton Community College has been the setting where thousands begin or continue their college or career studies. Educating people of all ages, from all walks of life and from more than 40 nations, Oakton focuses on improving the quality of life for everyone who enters its doors.

We offer:

Continuing education
Great benefits
Paid winter break
FRIDAYS OFF during the summer

Job Description:

  • Apply state, federal and campus regulations to a student’s application for financial aid. Determine compliance with and advise students on the academic progress requirements for the financial aid programs. Use Oakton’s degree audit system to review and interpret student coursework in relation to academic program requirements and federal regulation.
  • Determine award eligibility of all institutional, state and federal aid programs through a review of needs analysis. Package and certify federal student loans. Perform verification on all required students as well as those with conflicting information. Collect the appropriate residency information for students eligible for state programs. Resolve problems during the application process.
  • Effectively communicate, both written and verbal, to students and parents regarding financial aid processes, regulations, student loan repayment, payment options and financial literacy. Counsel students and parents with complex, extenuating, or unusual circumstances related to enrollment, verification, and repayment of financial aid funds. Present Oakton Community College financial assistance information at high schools in the Oakton Community College District or at Oakton Community College events.
  • Provide students, staff and community integrated and comprehensive information regarding enrollment, payment and student support services, programs, and processes. Display initiative and be proactive in delivery of information to students, staff and community and provide excellent customer services.
  • Analyze student enrollment information at various points throughout the semester to ensure financial aid funds and bookstore vouchers are calculated correctly and disbursed to students’ accounts according to federal, state, and institutional regulations. Perform Return of Title IV calculations and adjust financial aid awards appropriately.
  • Certify and provide enrollment information to various agencies. For student loan recipients, ensure entrance interviews are completed. Re-determine eligibility prior to disbursement of funds. Maintain accurate fiscal records and enrollment information.
  • Coordinate and conduct student loan exit counseling to provide information about repayment requirements, deferment, forbearance, loan forgiveness, and loan rehabilitation options. Assist student loan servicers and third party vendors to facilitate student loan repayment and loan collection.
  • Follow-up with students who appear on loan repayment reports to proactively contact students in danger of defaulting and explain their available repayment options. Actively assist and counsel students to resolve delinquencies and prevent default via deferment or forbearance; assist students with relevant paperwork/forms and provide contact information for lenders and servicers. Review draft and final cohort default reports for errors and coordinate submission of any loan default appeals.
  • Actively engage in cross-training and other professional development activities in order to maintain and enhance knowledge, skills and abilities.
  • Assist in audits, program review, and reconciliation processes. Provide research assistance on financial aid regulations and provide recommendations regarding policy and compliance.
  • Perform other job related duties as assigned.


  • Bachelor’s degree required or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is required.
  • Two or more years of financial aid advising experience, preferably in a college setting, is required.
  • A high level of interpersonal and communication skills are required. Incumbent must be able to give and receive advice and opinions and interact with individuals in situations requiring sensitivity and tact.
  • Ability to develop and conduct presentations for a variety of student and parent audiences is required.
  • Ability to read and accurately interpret financial aid documents, regulations, and academic information.
  • Intermediate level ability with Microsoft Office Suite software is required. Experience with financial aid software is preferred.
  • General office environment. Little or no exposure to adverse working conditions.

Additional Information:

Hours / Days:

Monday through Friday 8:15 am – 5:00 pm, Saturday and evening hours during peak registration periods

Salary: 46,982 annually

Application Instructions:

For further details, visit our website at and select the Employment link to view Employment Opportunities.

Please be sure to have a current resume, cover letter, and list of, at least, three (3) professional references with contact information prepared to submit with your application. One (1) of the references must be your most recent, direct supervisor.

Oakton Community College is an equal opportunity, affirmative action institution, committed to employing competent, qualified individuals. No person shall be subject to discrimination of any kind on the basis of race, color, creed, sex, national origin, ancestry, disability, marital status, age, sexual orientation, or unfavorable discharge from military service.

Full Consideration will be given to applications received on or before February 4, 2016

The posting will be removed from the Oakton website at 11:59 pm eastern US time zone on February 4, 2016. Once posted positions are removed from the website, no additional applications will be accepted.


Oakton Community College is an equal opportunity employer

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