Medical Office Assistant/PSR - Foot & Ankle
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Champaign, IL 61822
Join our team and be part of a patient care team dedicated to improving the health and wellness of our community every day. The Christie Clinic Medical Assistant role performs a variety of patient care and clerical activities to assist providers and nurses. CMAs serve as a liaison, coordinating information between providers, other clinical staff and patients. This position will coordinate the ongoing delivery and management of patient-centered care plans, patient education and patient support.
We are currently seeking a full-time Medical Office Assistant/Patient Service Representative in our Foot & Ankle department at our Christie at the Fields location.
Previous experience with EMR preferred. Must be able to anticipate provider and patient needs while functioning efficiently in a high volume, fast-paced environment. Excellent customer service and computer skills a must. Previous medical office experience, C.N.A. or CMA certification preferred.
Assist patients to exam room and help them onto exam chairs.
Collect clinical information.
Assist patients with removal of shoes, socks, support stockings, etc., as needed.
Remove sutures, splints, casts and dressings, as needed.
Apply splints, casts, cam-walkers, ace bandages, dressings, etc., as needed.
Administer injections, as directed.
Give injections to numb areas prior to procedures.
Prepare and assist with in office surgical procedures.
Cast for, dispense and make adjustments to Orthotics.
Demonstrate stretching and toning exercises.
Educate patients on using crutches.
Trim nails, calluses, warts, etc., as needed. Debride ulcers, as needed.
Clean and stock rooms daily and order supplies, as needed.
Measure for and dispense diabetic shoes, Crocs and Birkenstocks.
Call in prescriptions.
Obtain prior authorizations from insurance companies for tests, procedures and DME.
Schedule surgeries, appointments, tests, etc.
Return phone calls.
Travel to satellite clinics, as needed.
Cross train to act as receptionist.
Perform related work as required.
Ability to listen and communicate with others in a professional and caring manner