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Java Developer with Production support

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Job Details
Job Order Number
Company Name
Cognizant Technology Solutions
Physical Address
See Job Description for Address
Naperville, IL 60540
Job Description

We are looking out for Java Developer with Production support for our project team based out Naperville – IL


Key Responsibilities: ?-


Provide L2 Triage Unit support Includes all Triaging effort in handling Incidents? NonTicketed Support activities? UIOnline availability? Coordination with InfraBusiness? client Project Development team Application Triage support? Respond and Resolve Incidents Working with interfacing applications for resolution Should have willingness to learn and basic understanding of technologies that are required to support the application Experience in handling Incident Management? Ticket Handling? Coordination among different Teams? Initial analysis on problems? coordination with SME on identifying the Root cause Good Communication Skills Flexible to work in any shifts Including Night shifts and weekends



Diploma or degree in IT

ITIL and/or any other additional certification preferred


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