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Counselor II (Crisis Care Program)

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Job Details
Job Order Number
Company Name
Lake County Health Dept
Physical Address

Waukegan, IL 60079
Job Description

Counselor II (Crisis Care Program)

Tracking Code


Job Description

Do you want a career where you can truly make a difference?The Lake County Health Department and Community Health Centeris one of the largest human service providers in Lake County. We live our mission each day, promoting the health and well-being of all who live, work, and play in Lake County. If you are passionate about giving back and ready to be a part of an innovative team, we are looking for you!

About the Role:

Provides crisis intervention services to clients via the crisis hotline, in-person, and clients on the inpatient residential unit. Evaluates and assesses clients for level of care. Prepares and implements treatment plans with clients. Provides therapeutic and supportive services to clients, including individual, group, and case management. Responsible for unit coverage and emergency telephone interventions.

Location: 3002 Grand Avenue, Waukegan IL

Hours: Friday – Monday (12:00am – 8:30am) first week and off the second week, totaling 32 hours.


Skills and Experience

+ Provides direct crisis intervention services to clients including organizing and facilitating individual and group treatment and activities, supervision of the milieu and case management and outreach.

+ Develops clients’ abilities to problem-solve interpersonal conflicts.

+ Collaborates with client and the treatment team to develop, review and update treatment goals and referrals both internally and externally.

+ Takes responsibility for training in and documenting clinical chart requirements to meet program and state standards.

+ Provides atmosphere of customer service in assuring that clients are treated in a friendly and respectful manner. Displays positive attitudes and behaviors in the accomplishment of job duties.

+ Focuses on client empowerment and evidence-based practices in providing treatment, seeking to assist clients to build on strengths in addressing treatment needs.

+ Provides education and direction to clients, family members and/or significant others.

+ Organizes and participates in treatment-related clinical conferences and staffings on assigned clients. Reports client progress, behavior problems or need for medication evaluation to program supervisors/physicians/psychiatrists regularly.

+ Must meet minimum productivity expectations.

+ Responds to inquiries, gives appropriate information and referrals, and documents, if necessary.

+ Involved in quality improvement activities on an ongoing basis (such as implementing processes as a result of performance measurement reviews, participation in councils and teams, making suggestions to improve a process, designing curriculum for groups).

+ Conducts crisis intervention/evaluation/referral to persons who present themselves at the program.

+ Performs initial evaluations and assessments of potential clients regarding their appropriateness for participation in the program. Provides ongoing assessment of client’s progress/growth.

Education, Qualifications, and Certification:

Consistent with the Community-Based Mental Health Professional Qualifications as a Mental Health Professional (MHP):

+ Bachelor’s degree in a related field, or

+ Bachelor of Arts (B.A.) in any field and two (2) years’ experience, or

+ High School diploma or GED and five (5) years’ experience

+ About the Perks:

Lake County offers a competitive salary and benefit package with performance-based incentive plans. We also offer flexible working hours, and a comprehensive wellness and training program. Visit theHealth Departmentpage to get additional information on why you should work for us.

If you would like to learn more about our community impact and to see some of our employees in action, please review this shortvideo.

Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.

The Lake County Health Department and Community Health Center is an Equal Opportunity Employer.

Job Location

Waukegan, Illinois, United States

Position Type



19.65 – USD

Applications will be accepted

Position is subject to close at any time.

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