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Patient Account Specialist, Emergency Room, Evenings, Part-T

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Job Details
Job Order Number
Company Name
Northshore University Hospital
Physical Address

Skokie, IL 60077
Job Description

NorthShore University HealthSystem (NorthShore) is a premier integrated healthcare delivery system consistently ranked as a Top 15 Teaching Hospital in the United States. Headquartered in Evanston, Ill., NorthShore is a non-for-profit organization comprised of four hospitals – Evanston, Glenbrook, Highland Park and Skokie. The system includes a 950 physician multispecialty group practice with 130 locations across Chicagoland. NorthShore has annual revenues of $2.1 billion and employs more than 10,500 people. When you work for NorthShore, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Position Overview

We are currently seeking a Patient Accounts Specialist for our Emergency Room department located at Skokie Hospital in Skokie IL. This is a part-time (32 hours per week) position and is benefits eligible. Hours will be scheduled Monday through Friday on the evening shift, 3:00PM-11:30PM with rotating weekends required.


In this role, you will:

  • Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies
  • Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling
  • Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations




Our ideal candidate will have:

  • High school diploma or equivalent required; college degree preferred
  • One-year customer service experience in a healthcare or health insurance related field required
  • Typing speed of 30 wpm required, one-year computer experience required
  • Basic knowledge of medical terminology and insurance industry terminology preferred

Please explore our website ( to better understand how NorthShore delivers on its mission “to preserve and improve human life” through superior clinical care, academic excellence and innovative research.

NorthShore is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.


Job: Administrative/Customer Svc

Organization: Skokie Hospital

Title: Patient Account Specialist, Emergency Room, Evenings, Part-Time, Skokie

Location: IL-Skokie

Requisition ID: 70091

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