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Abbott Park , IL 60064
Client Position Title: OCM Finance Analyst
Position Number: 328757
Location: Abbott Park, IL 60064
Required Skill Set:
Analysis, Finance, OCM
Optional Skill Set:
Position Description:C2C is not available
Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.
Job Title: OCM Finance Analyst
Duration: 12/30/2019 to 10/02/2020
Location: Abbott Park, Illinois 60064
Primary Job Function:
The CFS/SSO OCM Analyst is a key member of the CFS/SSO team whose primary role is to partner with the OCM Lead and Business to ensure that the CFS/SSO OCM approach aligns with project/program objectives which will enable a successful go live/implementation/roll-out.
He/she will manage multiple projects at once and be able to coordinate and communicate effectively with stakeholders at all levels of the organization.
He/she will partner with the business to ensure organizational change management is integrated into assigned projects and meets program/project objectives thus increasing adoption and usage. This includes planning change activities and milestones, engaging stakeholders to get buy-in, and communicating and implementing changes.
Core Job Responsibilities:
• Leverages Client’s CFS/SSO change management and training methodology
• Establishes and maintains productive relationships with all levels in Finance, CFS/SSO, business functions, and with external partners
o Develops key elements of the OCM Approach document(s), and executes on actionable, targeted plans, including communication plan, stakeholder management plan, change impacts, and training plan.
o Manages the development/delivery of training, role mapping, measure business readiness, support pre implementation-controlled release and sustainment, and contribute to Phase 0 assessments.
o Identifies potential project-related people-side risks and anticipated points of resistance, and develops specific plans to mitigate or address the concerns
o Defines and measures organization readiness, establish metrics to assess the effectiveness of communication, training and other change management vehicles and user understanding
o Supports users during implementations/go lives
o Assembles, mobilizes and manages a voice of the customer (VOC).
o Communicates complex role, process and technology changes clearly and succinctly
• Knowledge Transfer:
o Working with SMEs, conducts end user knowledge transfer needs assessment.
o Designs & develops reference materials to deliver knowledge transfer in an effective manner. As required, create website content, presentations, reference materials. Meets the target dates according to the project plan.
o Proactively meets with business partners to align and ensure the learning solution recommendations and deliverables are adequate to meet current and future business needs.
o Supports user adoption by developing role-based solutions, and manage compliance and reporting
o Maintains and manages the list of VOC participants, facilitates the Train the Trainer process for deployments and sustainability
• Project Management
o Leads department level projects or aids Program or Project managers on phases of a larger project.
o Support and manage elements of a project/programs role management and training environment, as well as provide oversight related to other training tasks and deliverables.
Has no direct reports
Accountability/Scope include the following:
• Work is reviewed for soundness of business judgment and to determine if overall results and objectives have been achieved
• Independently conceives and develops general approaches and solutions to the design of systems, programs, and processes as well as solutions to problems
Bachelor’s Degree preferably in Adult Learning, Instructional Design, organization change management, organizational development, journalism/marketing/communications or related discipline, with experience in the discipline of information management/information systems OR equivalent level of related experience in training design, development & implementation, curriculum management, or organizational change management within a global SAP landscape.
Minimum Experience/Training Required:
• Experience (at least 7 years) supporting change management, training and communication efforts for multiple global, complex technology implementations.
• Prior experience delivering OCM (including training) for SAP projects and navigating client-facing environments.
• Prosci or other Change Management Certification, preferred.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)