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Colleague Service Center Rep- HSHS System/Corporat

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Job Details
Job Order Number
Company Name
Sacred Heart Hospital
Physical Address
3631 South 6th Street
Springfield, IL 62703
Job Description

Position Summary

Responsible for responding to and assisting colleagues, former colleagues, their covered dependents, and leaders with questions and inquiries about HSHS benefit plans, Human Resources (HR) policies, and HR processes and procedures in a timely, courteous, and professional manner. Completes a variety of administrative support tasks and processes associated with HR and system-wide benefits following documented processes, procedures, and policies.


Bachelors-Related Discipline-Required

Bachelors degree in a related field is required. Will consider candidates with extensive healthcare-related benefits experience.


2 Years-Human Resources-Required

Preference given to applicants with a working knowledge of benefit plans, FMLA, and short term disability developed through prior experience. Strong interpersonal, communication, and problem-solving skills are needed. Experience with PeopleSoft is preferred.

Certifications, Licenses and Registrations

Professional in Human Resources (PHR)-Preferred

Society for Human Resource Management Certified Professional (SHRM-CP)-Preferred

Certified Employee Benefits Specialist (CBES)-Preferred

HSHS and affiliates is an Equal Opportunity Employer (EOE).

  • This is a call center position supporting our Colleague Benefits and Leave of Absence teams in our Colleague Service Center.
  • This roll will have a set schedule but could change due to business needs in the call center.

Additional Information

  • Schedule: Full-time
  • Shift: Day Job
  • On Call?: No
  • Weekends?: No

We are proud to be an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities

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