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Customer Service Representative

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Job Details
Job Order Number
Company Name
Rose International Inc.
Physical Address
E Randolph
Chicago, IL 60601
Job Description

Client Position Title: Monolingual Customer Service Rep

Position Number: 329141

Location: Chicago, IL 60601

Required Skill Set:

Administrative, Call Center, Computer Literacy, Customer Service, Data Entry

Position Description:

C2C is not available

Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.
Job Title: Customer Service Representative
Location: Downtown Chicago IL 60601
Training is approximately 2 weeks and will be: First 2 weeks hours will be 7:30-4:30 with 30 minute lunch
AFTER first 2 weeks, and training has been completed, FT will work within the hours of operations of 7a-5p
Start Date: Monday, December 9, 2019

About the Call Center Project: The operation in Chicago houses the inbound call center for the project and serves as the first point of contact for applicants. Initial screenings are performed and call center personnel schedule intake visits as well as provide applicants with case status updates.

The goals of the Call Center are as follows:
Streamline the enrollment process for applicants that require home and community based waiver services in order to provide a clear and structured path for citizens who would like to remain in their communities.
Expedite the enrollment process through standardization.
Home & Community Based Services Call Center – Program provides funding for support & services that will help applicants remain in or return to their home and or community.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)

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