Telephony Cooridnator (1026107)
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Vernon Hills, IL 60061
Our client is looking for an individual to join their Telephony team to assist with administrative responsibilities revolving around their billing. The opportunity is a long term engagement starting at lasting for one year. You’ll have the ability to be part of a Fortune 500 company which will provide with the option of expanding your professional skills and the ability to move upward within the company. If you’re interested in hearing more about the role or applying please contact our office at 773-824-1032.
The Telephony Coordinator supports Infrastructure and is responsible for various technology billing tasks within this area. Responsibilities include audit of accuracy of communications invoices, coordination of telecomm and datacomm order processing and internal chargeback of associated costs. This role reconciles various expenses by working with other organizations within the company. The Telephony Coordinator interacts with numerous internal departments and external vendors to complete the technology billing processes.
Key Areas of Responsibility
DataComm / Telecomm Billing
Receive invoices from partners and ensure timely data entry and payment of invoices, ensuring accurate content, supporting documentation and contact information.
Maintain billing functions, including reviewing data to validate complete and accurate data being received by the company and internally charged to internal organizations.
Receive, research, and resolve internal and external stakeholder inquiries concerning account status. Respond to these inquiries in a timely and professional manner.
Track outage data, request credits from partners and ensure receipt of credits when due.
Track Infrastructure capital and operational expenses and accurately report monthly status
Place service orders and track supplier performance
Coordinate delivery of services to ensure internal teams are prepared and informed.
Assist with month end close tasks.
Work closely with internal teams to ensure accuracy of data used for billing.
Work closely with service providers to ensure accuracy of bills received and processed
Track service provider credit memos.
Review billing tasks and identify processes improvements for better efficiency.
Generate monthly reports to show performance to budget year to date.
Act as a backup for team members and aid management as necessary.
The information in this position description is intended to convey information about the key responsibilities and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. Responsibilities are subject to change.
High school diploma
Other Required Qualifications
Proficient with Microsoft Office Applications (Outlook and Excel) with strong Excel skills.
Demonstrated organizational and multitasking skills with the ability to meet deadlines.
Excellent customer service and creative problem solving skills
Excellent verbal and written communication skills, with the ability to effectively interact with all stakeholders including senior leadership.
strong attention to detail.
Accounting and/or billing experience
Knowledge of Peoplesoft data entry and reporting
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at email@example.com or 844-463-6178.
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We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.