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Business and Systems Support Analyst - Housekeeping, Full-ti

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Job Details
Job Order Number
Company Name
Rehabilitation Institute of Chicago
Physical Address

Chicago, IL 60664
Job Description

class=“cssDspJobTitle”>Business and Systems Support Analyst – Housekeeping, Full-time

Tracking Code


Job Description

General Summary

The Business and Systems Support Analyst will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Business and Systems Support Analyst will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties.

The Business and Systems Support Analyst must have a great attitude and willingness to help, they must be flexible and able to adapt to different projects daily, as well as quickly prioritize requests from multiple departments and work within the team to complete projects in a timely manner.

Principal Responsibilities

The Business and Systems Support Analyst will:

+ Facilitate phone calls for EVS

+ Provide EVS Departmental support, including employee file management, payroll, supply orders and shipping/receiving.

+ Track, manage, code and reconcile all expenses and P-card transactions

+ Review monthly budget for support services division and analyzes variances

+ Perform basic analytical tasks and data collection for support services key metrics, summarizing data and identifying trends, communicating them to the appropriate leader

+ Collect internal data and perform reconciliation analysis, responsible for analytical data needs, handling complex data requests and reporting predictive data modeling

+ Create and maintain documents, spreadsheets and databases

+ Participate in the development and reporting of support services team metrics to support the mission, vision and values and actively supports team strategies

+ Manage ongoing reports and disseminates materials, adhering to deadlines

+ Organize and prepare leadership communications and presentations

+ Assist in coordinating meetings and conferences, agendas, site locations, and meals, with a focus on creativity and expense management

+ Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab

Reporting Relationships

+ Reports directly to the Director of Environmental Services

Knowledge, Skills & Abilities Required

+ Associates Degree Required, Bachelor’s degree strongly preferred

+ 3+ years of administrative work experience

+ 2+ years of data analytics

+ Problem solving abilities and critical thinking skills with strong attention to detail

+ Open and effective communication with staff, management and patients

+ Ability to understand and satisfy customer needs and expectations

+ Ability to meet and perform tasks under strict deadlines

+ Professional verbal and written communication skills

+ Ability to multi-task, focusing on several projects and deadlines at once

Working Conditions

+ Normal office environment with little or no exposure to dust or extreme temperature.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

SRAlab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.


Job Location

Chicago, Illinois, United States

Position Type


Job Type


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