Coord Pharmacy & Retail Ops
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DEERFIELD, IL 60015
Responsible for coordinating and supporting the development of Pharmacy and Retail Operations programs in support of business objectives. Develops and prepares reports, performs initial analysis of activity based data, and supports the enterprise-wide roll-out of new products, programs, and services into Walgreen stores.
+ Supports the effort to ensure consistency in the development, implementation, and management of new products, programs, and services in Walgreen stores.
+ Provides prompt and professional communications via email, mail and phone in response to program questions from the stores, leadership and internal departments.
+ Gathers and interprets data to support project decision making. Measures and reports on the success of products, programs and services.
+ Coordinates project meetings and prepares content for presentation to key stakeholders.
+ Responsible for identifying ways to improve the development, implementation, and operation of new products, programs and services based on market feedback and trends.
+ Works closely and collaboratively with Project Leads within the division as well as external stakeholders to meet project goals and to ensure consistency and best practice sharing.
Walgreens, one of the nation’s largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.
As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.
Job ID: 304818BR
Title: Coord Pharmacy & Retail Ops
Company Indicator: Walgreens
Job Function: Health Care-Pharmacy
Full Store Address: 200 WILMOT RD,DEERFIELD,IL 60015
Full District Office Address: 200 WILMOT RD,DEERFIELD,IL,60015-04620-00001-2
External Basic Qualifications:
+ Bachelor’s Degree OR a High School Diploma/GED and at least 3 years of experience in the Retail and/or Healthcare industry.
+ Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
+ Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
+ Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
+ Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
+ Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
+ Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
+ Willing to travel up to 10% of the time for business purposes (within state and out of state).
+ Experience with MS Visio.
+ Experience in retail/pharmacy environment.
+ Experience in store operations.
+ Experience using Business Objects to pull and report data.