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Residential Case Manager

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Job Details
Job Order Number
6996027
Company Name
Illinois State University
Physical Address
718 W. College Avenue, Campus Box 1300
Normal, IL 61790-1300
Job Description

The Residential Case Manager is responsible for providing intervention and support resources for students whose behavior has raised a concern on campus. The Coordinator will also perform department specific functions for this role, including follow up of students routed to the CARE module and Redbird Care Team (RCT), and coordination of outreach functions within University Housing related to student behavioral concerns. The Coordinator will be jointly responsible for the drafting and implementation of protocols associated with the position, as well as maintaining accurate electronic case management records. The Coordinator will also coordinate training of student and staff leaders regarding early identification of students who may need services and best practices for referral and ongoing support of students in need. This position will be one of two full time Residential Case Managers. This position will live-in and participate in on-call rotation.


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