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Retail Assistant Administrator

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Job Details
Job Order Number
7016529
Company Name
Illinois State University
Physical Address
718 W. College Avenue, Campus Box 1300
Normal, IL 61790-1300
Job Description

The Department of Event Management, Dining, and Hospitality is one of 12 departments within the Division of Student Affairs. It provides the campus community and guests with high-quality, efficient, and innovative event services and dining options in a variety of settings dedicated to accentuating and enhancing the campus experience in a diverse community.

This position is an integral part of our dining operations staff. Led by experienced culinary professionals, we offer staff the opportunity to work in newly-renovated facilities and are committed to using quality ingredients and processes.

Whether it’s to find a place to study, gather with friends, enjoy a bite to eat, or plan a large event, the Department of Event Management, Dining, and Hospitality takes great pride in providing welcoming and inclusive spaces, high-quality food services, and experienced and professional staff who care about making every experience individualized and extraordinary. It is our philosophy to recruit, inspire, and retain talented team members and promote wellness and foster their development. It is our goal to promote a more fully diverse and inclusive campus community.

This position plays an integral role by assisting with the supervision of retail dining venues in the Bone Student Center. These venues include McAlister’s Deli, Starbucks, Qdoba & The Landing.

Duties include, but are not limited to:
-Plan, organize, and manage food production, and service in assigned venue(s).
-Place orders, store and keep accurate inventory of necessary food stocks, small wares, and uniforms.
-Train, schedule, supervise, mentor, evaluate and discipline Retail Dining Supervisors, Retail Dining Associates, and student employees.
-Take a direct role in maintaining good customer service and solving guest complaints.
-Maintain equipment, complete work orders, and make recommendations for facility improvements.


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