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Patient Account Representative ($1,000 Sign-on Bon

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Job Details
Job Order Number
Company Name
Sacred Heart Hospital
Physical Address
180 South 3rd Street
Belleville, IL 62220
Job Description

MinistryHSHS St. Elizabeth’s Hospital, O’Fallon
Patient Account Representative ($1,000 Sign-on Bonus* ) | Full-time | Days

Division CBO-Patient Financial


Position Type
Regular Full-Time



Position Summary

Responsible for resolving outstanding unpaid and/or unprocessed medical claims and denied claims submitted to third-party payors. Requires accessing third-party payor web sites, placing outgoing phone calls, accepting incoming phone calls, sending and receiving facsimiles, and sending and receiving correspondence to and from third-party payors and various government agencies at the local, county, state and federal levels. Explains statements to patients, assists patients in applying for financial assistance, and frequently interfaces with collection agencies.


High School Diploma or GED-Required




2 Year(s)-Processing Insurance Claims-Preferred

Payor/Insurance Follow up-Preferred

Must be proficient in resolving aging AR, and outstanding bad debt; Excellent organizational and time management skills; Above average telephone, communication and diplomacy skills.

Certifications, Licenses and Registrations

Not Required

HSHS and affiliates is an Equal
Opportunity Employer (EOE).Qualifications

  • Subject to eligibility requirements.

We are proud to be an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities

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