skip to main content

Important Notice

It appears you are using an older version of your browser. While some functions will be available, works best with a modern browser such as the ones provided by:

Please download and install the latest version of the browser of your choice. We apologize for any inconvenience.

Customer Service Associate

Click the Facebook, Google+ or LinkedIn icons to share this job with your friends or contacts. Click the Twitter icon to tweet this job to your followers. Click the link button to view the URL of the job, which then can be copied and pasted into an e-mail or other document.

Job Details
Job Order Number
Company Name
Physical Address
Cary, IL 60013
Job Description

Coilcraft is a successful, privately-held company in Cary, IL with a worldwide reputation for high quality passive electronic components. Coilcraft operates in a wide range of industries, including telecommunications, computers, automotive, broadband communications and consumer electronics. We are seeking a skilled individual to join our customer service team.

Job Responsibilities:

Accurately process customer transactions such as orders, quotes or returns for Critical Products group.
Respond to customer requests, answers questions, and handle customer problems in a direct manner, treating the customer with dignity and a positive attitude.
Communicate with external and internal customers on a daily basis to ensure that orders are fulfilled and/or upgraded and quotes are processed.
Perform all customer verifications as appropriate.
Refer customer complaints and problems immediately.
Manage time effectively, meet personal goals and work effectively with other members of the customer service team.
Present a professional image at all times to customers and vendors.

Job Requirements:

2+ years customer service experience preferred.
High school diploma.
Proficient with Microsoft Office Suite.
Effective listening and communication (verbal and written) skills.
Accuracy, attention to detail and organizational skills.
Able to handle difficult customers with diplomacy and tact.
Able to multi-task and follow through.


This position may require compliance with ITAR export regulations, applicants must be U.S. citizens or have permanent resident status.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

To view full details and how to apply, please login or create a Job Seeker account.