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IT ERP Software Support Engineer

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Job Details
Job Order Number
Company Name
Physical Address

Urbana, IL 61801
Job Description

IT ERP Software Support Engineer

+ Department:

IT – Apps

+ Entity:


+ Job Category:

Information Tech

+ Employment Type:

Full – Time

+ Job ID:


+ Experience Required:

3 – 5 Years

+ Education Required:

HS Diploma/GED

+ Shift:


+ Location:

Champaign, IL

+ Usual Schedule:

Monday – Friday 8-5

+ On Call Requirements:

Every 3 weeks

+ Work Location:

Carle at the Fields

+ Weekend Requirements:


+ Holiday Requirements:


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Position Summary:

The IT ERP Software Spt Engineer participates in requirements gathering, analysis, program design, coding, QA, documentation, software support and other programming, troubleshooting, and change control tasks needed to produce reports and interfaces and support Carle’s Lawson Enterprise Resource Planning (ERP) and other information systems. Develops and maintains the data interfaces between related programs and systems.


EDUCATIONAL REQUIREMENTS Bachelors Related Field OR or Associate’s degree with programmer training courses and two (2) years of programmer/analyst experience is valid substitution for bachelor’s degree. OR High school equivalent with programmer training courses and three (3) years of programmer/analyst experience is valid substitution for bachelor’s degree. CERTIFICATION & LICENSURE REQUIREMENTS None specified EXPERIENCE REQUIREMENTS Two (2) years Computers/Information Technology – Applications Engineer and proficient in Lawson HR/Payroll/Financials, Purchasing/Materials Management & Mobile Supply Chain, ERP self-service, or ERP system administration functions. Completion of three (3) successful projects as a lead analyst is required. Three (3) years project experience in design, development, maintenance and implementation projects. One (1) year project experience in the implementation of software systems from outside vendors involving multiple information systems software support personnel. Three (3) years coding experience in two (2) or more of team’s current programming languages is required. Three (3) years of financial systems support experience is required. Two (2) years of ERP implementation, programming, and maintenance support software projects is required. Two (2) years user experience with ERP tools such as Lawson LID, animator, and Lawson portal is required. One (1) year user experience with ERP reporting tools such as Lawson Business Intelligence is required. OTHER REQUIREMENTS This position will utilize a variety of programming languages such as: SQL, VB & JAVA Scripting, Crystal Reports, HTML, Microsoft SSRS, Microsoft SSIS, and Micro Focus COBOL. Effective communication skills with internal customers, external customers, and vendors; ability to function well in stressful situations; ability to function well as part of a team; and the ability to resolve routine to complex problems by following departmental procedures with minimal guidance and supervision.

Essential Functions:

+ Codes/implements/integrates/documents necessary software objects (programs, reports, scripts, ect.) utilizing team’s supported language/tools.

+ Creates test plans and performs QA for their and their team’s software objects.

+ Assists both internal and external customers in finding solutions to their need for information as it related to the interfacing of disparate applications througout the enterprise, spanning multiple architectures.

+ Implement strategies necessary to reach objectives of the organization through the development and delivery of technology based applications – Collects business requirements, analyzes/designs solutions, provides excellent customer service.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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