Business Analyst - Operations
Click the Facebook, Google+ or LinkedIn icons to share this job with your friends or contacts. Click the Twitter icon to tweet this job to your followers. Click the link button to view the URL of the job, which then can be copied and pasted into an e-mail or other document.
Westchester, IL 60154
Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.
Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills. 8 plus years relevant work experience.
Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.
-Legal Process Administrator
-Liaising with Oracle’s legal litigation team representing the NAA Sales teams
-Advising sales on legal resolution possibilities
-Engaging with Oracle’s Deal Management team ensuring process completion
-Ensure process gaps are bridged for legal agreements with litigation customers
-Customer Escalation Management
-Partner strategically with our customers, ensuring they receive the maximum value on their Oracle Investment
-Serve as a point of leadership across all pillars of Oracle uncovering opportunities that align with customers business goals
-Focused on increasing customer satisfaction through regular customer interactions and coordination of services
-Throughout the customer s technology life cycle, deliver proactive guidance to help mitigate risk, maximize value, and reduce the cost of ownership
Job: Business Operations
Title: Business Analyst – Operations
Location: United States
Requisition ID: 20000HAD