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Personal Banker

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Job Details
Job Order Number
Company Name
Consumers Credit Union
Physical Address
1075 Tri-State Parkway
Gurnee, IL 60031
Job Description

What you’ll do in this role:

This is NOT your “typical Personal Banker” position! For starters – Your days can vary with new scenery, since you’ll get to work from multiple branches that are stylish, fun, and innovative!

Not only that, but it’s a diverse role! You’ll develop relationships with our customers, become their financial expert, and educate them about products/services that will make a positive impact in their lives. This includes very specialized accounts, which will keep your mind engaged.

There’s a lot to learn and there are sales goals, so this job will challenge you. But you’re hungry for success, so meeting and exceeding goals is motivating to you!

This work includes:

Identifying financial products/services that will benefit our customers, and you’ll guide them toward those that are in their best interest. There are times when you’ll need to overcome objections, but you know that already and are GREAT with service-minded sales!
Processing a wide-array of requests for specialized and/or complex accounts (such as Commercial, Trust, POAs, deceased, and IRAs).
Being a team player who wears multiple “hats”. You’ll also back up our Concierge and our Call Center. You’ll greet customers and direct them to the person who can best help. You’ll also answer calls from customers who need assistance.
What you’ll need to join the team:

H.S. Diploma or equivalent (more education is a plus)
2 years of similar experience (banks/credit unions, other financial institutions, insurance agencies, retail sales, or any other job with sales responsibilities)
Proficient with computer systems/software applications
Excellent interpersonal, communication, cross-selling, and organizational skills, and a genuine approach to helping others is necessary
An openness to challenges (this job will challenge you – but can reward you too)
Flexibility to travel between the branches is required
Flexibility to work between the following hours:
Monday through Thursday: 8am – 5pm; Friday: 8am – 6pm; Regular Saturdays: 8am-1pm
We’re the total package! With CCU you’ll enjoy:

An awesome culture and offer excellent benefits, competitive pay, and a company that believes in developing our employees to their fullest potential.

CCU offers a comprehensive benefits package designed with you and your family in mind:

Multiple plan options for medical and dental, vision coverage, tax-advantaged spending accounts, life and disability plans (including FREE basic life, short term and long term disability), employee assistance program, tuition assistance, FREE employee-only fitness center.
Time for rest, relaxation, volunteer activities and personal interests with time to volunteer, company paid holidays and generous PTO. In fact, you’ll start accruing PTO on your first day!
Retirement plans – Not one, but two of them! A 401k with company matching as well as a pension plan that is fully funded by CCU provide long term financial stability.

Bonus eligibility, recognition and rewards, training and development throughout employment, a culture that appreciates hard work and delivers on fun, collaboration, respect and innovation.

Equal Opportunity Employer:

CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities.

We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process please contact our Human Resources team at or 877-275-2228.

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