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Systems Engineer

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Job Details
Job Order Number
Company Name
First American Bank
Physical Address

Elk Grove Village, IL 60007
Job Description

First American Bank is a family owned, full-service bank with over 50 locations in Illinois, Florida, and Wisconsin. Our mission is simple: to offer competitive banking products with the personal attention and service customers deserve. First American Bank can offer employees a level of visibility and stability that is difficult to find in many larger corporations. We are looking for people who want a career – not just a job!

This position is responsible for designing, configuring, installing, troubleshooting and repairing network and systems infrastructure solutions.


Provide operational management and support for complex IT infrastructures, serving as primary engineering contact on some projects.

Administer Microsoft Servers running SQL Server 2012-2016, Windows Server 2012/2016, Netapp and Nimble Storage Arrays, and Virtual environments (VMWare, Hyperv, and Citrix).

Manage, support and maintain Windows 2012 R2 Active Directory Services.

Install and troubleshoot new servers, network equipment and workstation software and hardware.

Identify and resolve network and related system performance problems.

Perform troubleshooting activities on production servers off-hours (nights or weekends) if required to minimize impact to operations.

Perform hardware upgrades and installations.

Administer any technological duties associated with Azure cloud computing, including design, planning, management, maintenance and support.

Establish backup and recovery procedures for network based systems.

Actively participate in planning, coordinating, and implementing Windows operating systems and applications.

Work with IT management to maintain, document and train on best practices configurations for Windows environments.

Evaluate new technologies and provide recommendations for the purchase of products and services.

Interface with external vendors as necessary.

Perform other duties as assigned.


Bachelor’s degree in Computer Science, Engineering, or related discipline a plus. MCSE, CCA and CCNA certifications preferred.

Minimum 3 years’ experience with server, network, storage and virtualization, implementation and troubleshooting required.

Computer networking knowledge and experience in computer network architecture and implementation including network operating systems, network storage design, and directory services preferred

Network infrastructure knowledge and experience in LAN/WAN infrastructure technologies and implementation strategies.

Network infrastructure Administration: Juniper routers, switches and VPN concentrators, Palo Alto Firewall Content Filters, WUG – What’s up Gold, Microsoft Systems Center.

Microsoft Windows experience including system design, implementation and management.

Excellent verbal and written communications skills, critical thinking and problem solving or troubleshooting skills.

Ability to relay technical information to both technical and non-technical personnel.

Experience with MS Server 2012-2016, Active Directory, Storage Area Networks and Network Attached Storage, Backup and Recovery Software (preferably Commvault), and MS Office Professional including Visio required.

Experience with SQL 2012, SQL 2014, SQL 2016, MS IIS, MS Dynamic, CRMMS, Citrix – XenServer / Xenapp / XenDesktop, VMware – Vsphere 6, UNIX exposure (Linux, or Sun, IBM, HP UX, SCO), Virus Protection Software, Palo Alto Firewall Management, Routers and Switches (preferably Juniper & Cisco), Remote Access Solutions (Bomgar, Webex, etc.), and Mobile Device Management and support of iOS Devices with MS Intune/Mobile Aruba Wireless strongly preferred.

Ability to travel to branch premises on an as-needed basis.

This position has a sliding shift, Monday through Friday 8 a.m. to 5 p.m. or 9 a.m. to 6 p.m. as projects demand.

A rotating Saturday once every 6-8 weeks is required.

Job Posting Location: Elk Grove Village, IL – 700 Busse Rd

Date Requisition Posted: 6/30/2020

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