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Parts Counter Representative - Tue-Sat

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Job Details
Job Order Number
7404933
Company Name
JX Enterprises, Inc.
Physical Address
216 West Diversey Avenue
Elmhurst, IL 60126
Job Description

Description

Our Parts Counter Representatives assist both internal and external customers with solutions for their trucking needs. With opportunities from entry-level to experienced, this role is designed for a motivated and career-minded individual who wants the potential to earn more with the increase of knowledge and responsibility.

Essential Duties and Responsibilities:

  • Deliver exceptional customer service for our retail parts business customers.
  • Deliver exceptional customer service to our Service department.
  • Greet customers and assist in parts selection.
  • Answer questions, provide price quotes, inform of companion part requirements and specials in-person and over the phone.
  • Keep customers informed on status of special order and back-order parts.
  • Receive, locate, bill and fulfill orders.
  • Handle customer returns.
  • Assist mechanics with acquiring parts.
  • Locate and secure parts from various vendors for shop jobs.
  • Help control and maintain inventory.
  • Other duties as assigned

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Qualifications

Behaviors
Team Player – Works well as a member of a group
Functional Expert – Considered a thought leader on a subject
Dedicated – Devoted to a task or purpose with loyalty or integrity
Enthusiastic – Shows intense and eager enjoyment and interest

Motivations
Work-Life Balance – Inspired to perform well by having ample time to pursue work and interests outside of work
Growth Opportunities – Inspired to perform well by the chance to take on more responsibility
Job Security – Inspired to perform well by the knowledge that your job is safe
Flexibility – Inspired to perform well when granted the ability to set your own schedule and goals
Financial – Inspired to perform well by monetary reimbursement
Ability to Make an Impact – Inspired to perform well by the ability to contribute to the success of a project or the organization

Education
High School or GED (required)

Experience
2 years: Truck Parts experience (preferred)

Skills

  • Sales Skills (preferred)
  • Phone Skills (preferred)
  • Computer Skills (preferred)

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and
Individual with Disabilities


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