Centralized Services Coordinator
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Chicago, IL 60684
Connecting people and work is our passion, and we are currently seeking a detail-oriented, multi-tasking, internet-savvy HR Operations Representative to join our team! This position is in our Centralized Services Group, which is a trusted partner in providing administrative support functions to applicants, employees and client support teams. (Due to COVID-19 this role will currently function remotely and will eventually return to an office based position)
In this role you will need to be able to provide quality customer service in response to inquiries made via phone, email or live chat from applicants, associates, recruiters, managers and even outside third parties ; Identify and assess associate and field office needs ; Work efficiently to resolve and complete tasks accurately and timely in order to meet Service Level metrics ; Use procedures, policies, knowledge database and other reference materials to assist in answering inquiries ; Perform related administrative duties such as preparation of reports, special projects and other duties as required.
Qualified candidates will have: Ability to work from home (Including high speed internet access and a personal computer with Windows 7 or more recent version) – Familiarity with web-based applications – Experience with MS Excel, Word, Chrome/IE – Ability to work independently – Excellent oral and written communication skills – Strong customer service orientation – Ability to multi-task – Be detail oriented – Ability to prioritize tasks to meet deadlines
Salary: $14.00 hourly
TrueBlue was founded on the idea of connecting people and work. We work with businesses to provide the workforce solutions they need to succeed. Publicly traded since 1998, TrueBlue provides a talented workforce of over 600,000 people and partners with more than 100,000 companies around the world through three segments: PeopleReady, PeopleManagement and PeopleScout. • PeopleReady provides on-demand and skilled labor for retail, manufacturing, warehousing, logistics, energy, construction, hospitality, and ports & terminals industries. • PeopleManagement (Staff Management, SIMOS, Centerline) provides on-premise contingent staffing and on-premise management in the light-industrial sector and beyond. • PeopleScout provides high-volume permanent employee (RPO) recruitment process outsourcing and management of outsourced service providers to a global workplace. TrueBlue continues to broaden its service offerings, reaching more markets, and offering greater technology and innovation to benefit employers, staff and contingent workers.
What we do at TrueBlue is simple – we put people to work and change lives every day.