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Customer Service Representative Collector

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Job Details
Job Order Number
7531301
Company Name
Rose International Inc.
Physical Address
Belleville, IL
Belleville, IL 62226
Job Description

Position Title: Client Services Representative

Position Number: 346758

Location: Swansea, IL 62226

Position Type: Temp to Hire

Required Skill Set:

Call Center, Customer Service

Optional Skill Set:

Analysis

Position Description:

C2C is not available
Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.
Position Title: Client Services Representative

Assignment Duration: 10/5/2020 – 1/5/2020

Work Location: Swansea, IL 62226

Shift Schedule: 7,8,9 am – 4,5,6pm

Pay Rate: $15.50 per hour

Job Description:

Inbound call center supporting commercial clients with Treasury Management products.

•Technical support by phone or email for treasury management products and services which can be complex in nature.

•Remote troubleshooting through diagnostic techniques and pertinent questions.

•Research and resolve complex banking issues

•Handle client phone interaction while simultaneously documenting the event in the call tracking application

•Liaise between assigned departments and other areas of the bank to resolve transaction disputes/inquiries and payment processing issues

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)


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