IT Tech Support Technician
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Urbana, IL 61802
Cunningham Childrens’ Home, an agency committed to providing a safe place for young people to learn, heal and grow, is searching for a detail-motivated, deadline driven, efficient and competent desktop support person to troubleshoot and analyze technology issues across our multiple locations.
This position will report to the Director of Information Technology for direction, training and support. The major function of this position is to provide support and services to our end users. This includes standard “help desk/desktop support technical tasks including installing, diagnosing, repairing, maintaining, and upgrading organizational technology. Soft Skills such as providing end-users with the support and guidance they require to accomplish the mission of the agency are of equal importance for this role.
For consideration, candidates should have an Associate Degree and at least two years of experience or a minimum four years relevant experience without a degree. Relevant experience includes supporting Windows and Active Directory. Candidates must be able to work within established guidelines to assist people of all technology skill levels.
Cunningham Children’s Home offers outstanding benefits and opportunities for personal fulfillment. Salary is based on the candidate’s education and experience. Prospective employees will be required to submit to a background and reference check. EOE