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Call Center Representative - Full-time - Days

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Job Details
Job Order Number
JC170357276
Company Name
AMITA Health
Physical Address

Hoffman Estates, IL 60169
Job Description

Job ID: 425274Call Center Representative – Full-time – DaysHoffman Estates, IllinoisRegular
/
Day

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We Are Hiring

Call Center Representative – Full-time – Days – Neurology

8:15am – 4:45pm; Monday – Friday

AMITA Health DOB3 – Hoffman Estates,IL

Why Join AMITA Health?

AMITA Health (www.AMITAhealth.org) is a joint operating company formed by the Adventist Health System in Altamonte Springs, FL and St. Louis, MO based Ascension.

AMITA Health is the largest health system in Illinois, comprising 19 hospitals and more than 230 sites of care. The health system has 900 providers in its medical groups, more than 26,000 associates and 7,000 physician partners and serves over 4.3 million residents in the greater Chicagoland area.

What You Will Do

As an Associate with AMITA Health, you will have the opportunity to answer incoming calls and performs triage of inquiries.

Responsibilities:

+ Responds to telephone and/or Internet inquiries from customers seeking information and/or resources., following a set standard.

+ Collects relevant caller data to assist with measurement, tracking and reporting activities.

+ Track inquires, questions and answers and provide resolution.

+ Performs additional clerical duties as assigned.

What You Will Need

Education:

+ Diploma

+ High school diploma or GED required

Equal Employment Opportunity

AMITA Health will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.


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