Full-Time Shipping Customer Service Agent
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River Grove, IL 60171
The Bazaar, Inc.
1900 5th Ave,
River Grove, IL 60171
Shipping Customer Service Agent Schedule: Monday through Friday, 7:00 – 4:00
The Bazaar Inc offers Competitive Benefits and Salary: $15.50 – $16.50 per hour DOE
Insurance coverage: medical, dental and vision, plus supplementals
Paid leave and all major holidays
401K plan w/ 30% company match
Business Casual dress environment
Positive work environment – work/life balance
Free parking & easy access to major highways
Long term stability within a growth focused family-based organization in business over 60-years
This Shipping Customer Service Agent position requires daily interaction with trucking agents and drivers, internal company sales, and customer service agents, and external company clients. Domestic LTL and FTL routing in the service of our customers is the primary responsibility of this role.
Daily interaction via e-mail, phone, and customer TMS systems are required. Excellent organizational and relationship skills and accurate processing ability are required to exceed customer expectations in fulfilling orders in a timely and effective manner.
At The Bazaar – We believe People First, Playing by the Rules, Adapting and Growing, creating Accessible Value, and the belief that It’s Not Just Business, it’s Personal.
Come join a team effort where no two days are alike. Are you a dynamic, flexible, and talented customer service agent who specializes in domestic shipment of wholesale goods? Do you excel in navigating dynamic scenarios where no two shipments (or customers!) are alike? Would you like to join a family business that has made taking care of our customers a core value and key to success since day one? Then this is the opportunity for you!
The successful candidate will be: Self-motivated, detail-oriented, highly communicative, and able to take ownership and be highly flexible in a dynamic and highly challenging physical warehouse environment. Follow-up and personal accountability will play a critical role in exceeding customer expectations.