Patient Access Representative General Surgery Clinic - Mt. Vernon
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Mt. Vernon, IL 62864
Reponsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.
•Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
•Schedules patient procedures in a manner that most efficiently utilizes the patient’s time and clinical resources. Coordinates and communicates schedules.
•Assists with coordination of activities related to insurance pre-certification/authorization.
•Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
•Performs clerical and reception duties associated with patient registration.
•Performs other duties as assigned.