Business Development Manager - Brokerage
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Springfield, IL 62762
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The Brokerage Business Development Manager will be held accountable for the education/development of customer interest in Ryder Brokerage services (LTL, Truckload, Intermodal, Transportation Management). The Business Development Manager will work with their FMS counterparts and on their own to prospect, close and offer concierge level customer service to customers in their assigned territory and meeting or exceeding sales quotas. They will serve as the customer’s point of contact through both in person meetings, and over the phone, to help meet their logistical needs. This position is tasked with growing a customer base, and will have a high level of autonomy in doing so
Responsible for prospecting new business, making cold and warm sales calls to potential clients and developing rapport
Working with counterparts on both the local and national FMS/Rental sales teams in an assigned territory to cross-sell brokerage products to existing and prospective Ryder customers, as well as help train and educate them on the brokerage product.
Keep a record of sales efforts in Ryder’s CRM system
Attend sales meetings/conferences as needed
Performs other duties as assigned
Bachelor’s degree in Business or Marketing preferred.
Five (5) years or more experience in Business to business sales in transportation, preferably in an outside sales environment with a High School diploma
Two (2) years or more experience in Business to business sales in transportation, preferably in an outside sales environment with a college degree
Two (2) years or more experience in logistics. Familiarity with LTL and Truckload as modes of freight transport
Ability to build strong customer relationships.
Develops and delivers effective presentations.
Demonstrates customer service skills.
Ability to represent the company with external constituents.
Friendly and service-oriented.
Ability to effectively facilitate meetings, work sessions, and training.
MS Office; intermediate level.
Salesforce; intermediate level; preferred.
Greater than 60%
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.