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Workforce Development Program Manager

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Job Details
Job Order Number
Company Name
Physical Address
1200 W. Roosevelt Rd.
Chicago, IL 60608
Job Description


The Workforce Development Program Manager plays a pivotal role for the children and families served at SOS Children’s Villages Illinois and greater community in and around Roosevelt Square. In this role, the manager is responsible for managing the operations and events, activities, and classes (a majority of which will be culinary courses) conducted in the Roosevelt Square Community Center. This role is also responsible for developing and maintaining relationships with internal and external stakeholders to develop quality workforce development programming that satisfies the needs of the donor/partner and the participants.

This role reports directly to the COO and works closely with the Director of Development.


Program Development

Identify, implement, and organize structured, high-quality vocational/job development, career services, health care, financial education, and social service programming and resources for children and families that align with the SOS mission and needs of the community
Lead enrollment, recruitment, and participant retention efforts via online and offline marketing and primary face-to-face relationship-building strategies; ensure monitoring of attendance
Facilitate program evaluation and progress reports; Devise evaluation strategies to monitor performance and determine the need for improvements
Initiate and set goals for programs according to the strategic objectives of SOS Illinois (estimated 3,000 program participants each year)
Ensure program operations and activities adhere to legal guidelines and internal policies

Administration & Management

Builds and manages effective relationships with internal and external partners – attends meetings, functions, and required events
Maintain open, effective communication and interaction among the programs and partners; engagement of parents/families
Provides tours to stakeholders and other guests as requested
Is responsible for working with HR to confirm clearance of all volunteers, facilitators, chefs, and guests
Ensures that volunteers, facilitators, etc., are establishing a safe, nurturing, supportive, and positive classroom climate
Assists in the development and execution of plans for ongoing growth and enrichment of clients and participants
Supports commitment to child abuse prevention by:
Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
Reporting any suspicious behavior and violation of policy and procedures
Completing all child abuse prevention training as required
Apply change, risk and resource management principles when needed
Keep leadership informed with detailed and accurate reports or presentations

Financial Management

Manages inventory of program, office and other operational and culinary kitchen supplies. Requests purchases and collaborates with sponsors and partners for supplies, products relating to culinary and other programs.
Provides input, as requested to program budget. Assists in management of program revenue and expenditures.
Assists in grant applications and grant reporting as needed.

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