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Driver Helper

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Job Details
Job Order Number
JC189084168
Company Name
Home Depot
Physical Address

Lombard, IL 60148
Job Description

POSITION PURPOSE

As a driver helper, you will be responsible for the distribution and delivery of products to a wide array of customers. In this position, driver helpers will be expected to partner with drivers to load, unload, lift and carry products. You will also update orders via a hand-held device, serve as a back-up driver (as needed), and will be required to frequently interact with Home Depot Pro leaders and associates, store leaders and associates, and customers.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

70% Delivering Product to Our Customers

Communicate delivery updates to customers and stores. Loading the truck in an efficient manner for unload and confirming customer orders. Climbing in and out of the delivery cab to accommodate customer deliveries throughout the day. Obtaining delivery confirmation via manual or electronic methods.

20% Systematically Updating the Status of Orders

Become a subject matter expert on hand-held device. Ensure all systemic updates to orders are accurate and timely.

10% Serving as Back-up Driver

Serve as a back-up driver in the event the driver you are partnered with is unable to drive.

NATURE AND SCOPE

This person reports to the DC General Manager. This position has 0 direct reports

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

Requires intermittent periods during which continuous physical exertion is required such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Travel:

No overnight travel required.

MINIMUM QUALIFICATIONS

Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Must be 21 years of age or older. Must have a valid driver’s license.

Education Required:

Minimal or no education requirements.

Years of Relevant Work Experience: 0 years

Physical Requirements:

Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as: dust, fumes or odors.

Preferred Qualifications:

As a Driver Helper, you must be a team player with excellent customer service skills and the drive to succeed. Qualified candidates are self-motivated, responsible, highly organized and able to multi-task in a fast-paced and changing environment.

Other requirements of the Driver Helper include:

Valid, active Driver’s License

Clean Motor Vehicle Record

Ability to load and unload heavy items

Excellent customer service skills

Ability to read maps and follow directions

Knowledge, Skills, Abilities and Competencies:

Action Oriented

Courage

Decision Quality

Manages Ambiguity

Nimble Learning

Collaborates

Situational Adaptability

Customer Focus

Communicates Effectively

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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