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Data Center IT Hardware Engineer

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Job Details
Job Order Number
JC196774482
Company Name
Acxiom LLC
Physical Address

Elk Grove Village, IL 60007
Job Description

We’re Acxiom! Trusted by the world’s biggest brands, we enable people-based marketing anytime, anywhere through a simple, open approach to connecting systems and data to deliver great experiences that matter.

Our data centers and servers are the foundation upon which our infrastructure efficiently operates and on which our innovative services are delivered. We’re looking for a Senior Data Center IT Hardware Engineer to join our team! Responsibilities include identifying systemic hardware, firmware, and cabling issues; engaging in hands-on problem solving; and collaborating effectively with engineering, tooling, and onsite provisioning, and break-fix teams to improve performance. This position requires a high degree of ownership and understanding of our platforms, leveraging technical expertise, and using data to identify trends and proactively identify and mitigate performance and reliability issues.


The schedule for this position is a 4 day work week, working the overnight shift from 7pm – 6am, Thursday – Sunday**

KEY RESPONSIBLITIES::

+ Serves as subject matter expert for compute, storage, tape and network platforms in Acxiom’s production data centers, anticipating, diagnosing, and repairing hardware and hardware related issues, and escalating as appropriate to other network and operating system support teams

+ Provides end-to-end lifecycle ownership (site surveys and initial installation through end-of-life decommissioning) of server, storage, and network platforms as well as interconnectivity technologies in the data centers

+ Drives technical investigations spanning multiple disciplines such as Hardware, Software/Firmware, Networking, Power & Cooling within the data center

+ Defines process improvements for new or existing processes and documents accordingly

+ Clears of blocking issues to enable continued delivery of datacenter support activities

+ Defines and build parts metrics and usage reports as well as opens, updates, and closes tickets within our company wide ticketing system

+ Provides logistics/asset management support

WHO YOU ARE

+ Bachelor’s degree in IS or related field and/or a minimum of 5 years of relevant experience

+ Holds a current CompTIA Server+ certification

+ Fluent in Cisco/and/or Arista networking and either Linux and/or Microsoft

+ 5+ years’ experience in two or more of the following platforms

+ Dell, Cisco UCS, IBM P series or HP ProLiant servers

+ IBM, Dell/EMC, or other SAN or NAS based storage systems

+ IBM or Dell Tape Libraries

+ Cisco or Arista Networking devices

+ Fiber and/or Copper cabling installation and troubleshooting

+ 5+ years of data center experience supporting real time environments

+ Skilled in troubleshooting and repairing complex wholistic data center environments #GD17

Who We Are – Acxiom

We are leaders in helping brands achieve the number one mantra for every business – know your customer and grow consistently. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data, and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.

Our Mission

At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking for talented people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.

Equal Opportunities and Accommodations Statement

At Acxiom, we inspire the world of data, connecting systems and people to deliver experiences. We know that our strength lies in the diversity of our talent. We believe that diversity spurs innovation, and we love it! Through our inclusion programs and our community outreach efforts, we want Acxiom to be a place where you feel like you belong.

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion, or other employment of associates or the awarding of subcontracts because of a person’s race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity or expression, genetics, or other protected status.

Primary Location City/State:

Elk Grove Village, Illinois

Additional Locations (if applicable):

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person’s race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Who is Acxiom?

We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.

We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.

Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.

At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.

If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.

Attention California Applicants: Please see our California Consumer Privacy Act notice here (http://www.interpublic.com/ccpa-privacy-notice/) .

Attention Colorado, California, Connecticut, Maryland, Nevada, Ohio and Washington Applicants: This position is not located in the aforementioned states but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com

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Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:

About Us (http://www.acxiom.com/about-acxiom/)

Follow Us on Twitter

Find Us on Facebook (http://www.facebook.com/AcxiomRecruiting)

Careers Page

LinkedIn (http://www.linkedin.com/company/acxiom)


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