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Senior Decision Support Analyst

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Job Details
Job Order Number
JC198208287
Company Name
Acxiom LLC
Physical Address

Springfield, IL 62762
Job Description

Senior Decision Support Analyst

What you will do:

• Assist financial services clients with business solutions

• Primarily responsible for analyzing and re-engineering existing forecasting processes and MS Excel models that support credit card acquisitions lines of business

• Develop more automated forecasting models that allow for streamlined updates that will save time, reduce manual effort, enhance technical forecasting abilities and create an end-to-end process that will run smoothly between multiple models

• Simultaneously support execution of existing forecasting model updates while building and transitioning to the new processes/models

Key Responsibilities:

+ Learn existing processes and models to support execution of current state forecasting for financial services client

+ Solicit feedback from forecasting team to understand challenges with current process and use cases that are critical to the team

+ While supporting current state execution, evaluate process and models to develop list of pain points/challenges with forecasting that need to be addressed / changed

+ Think outside the box to come up with unique solutions to existing problems exists.

+ Develop and propose recommended future state process and models that would achieve increased automation and simplification of necessary updates while also accounting for automated checks to ensure outputs are accurate

+ Consider how new processes/models will affect other models in different groups. Current processes use data that is intertwined between multiple sources which needs to be taken into account when developing new processes/models

+ Consider all aspects of current processes and scenarios. Calculations may vary depending on time of month/quarter/year

+ Once aligned with key stakeholders, build suggested models and document future state processes inclusive of user guides / procedures

+ As new models/processes are created, consider how each new model/process will need to interact with existing and planned models so that the end-to-end process runs smoothly

+ Evaluate new processes by performing parallel testing of future state alongside current state processes. Test multiple scenarios to ensure new processes/model will work smoothly as time goes on

+ Once testing is complete, formally transition to new processes and models while ensuring all downstream teams are not negatively impacted by the change and that our new processes link to all existing downstream processes

+ Monitor process and implement updates as necessary to ensure revised process is repeatable and stable

Business and Technical Requirements:

+ Experience with process re-engineering

+ Expert knowledge of several MS Excel

+ Experience with other programming languages / software packages that may be necessary to automate / streamline a manual excel process (VBA, etc.)

+ Extreme attention to detail and ability to understand processes at every level

+ Financial services industry and forecasting experience ideal

+ MS Visio experience a plus

+ Previous work with analytical tools (Adobe Analytics, etc.) a plus

Leadership Competencies:

+ Strong communication and facilitation skills to lead business discussions during brainstorming, evaluation, and develop activities. Ability to explain at both high level or in great detail what is lacking in current process and what is needed in new process

+ Ability to manage multiple tasks/projects simultaneously and drive solutions to complex problems

Other:

+ This role will require both a strategic lens to understand the end-to-end forecasting processes and an extreme focus on the details of how the models currently operate in order to recommend and build new models / processes. This effort will require an ability to work cross functionally to fully understand how changes to existing processes will impact other teams. #GD17

Primary Location City/State:

Homebased – Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person’s race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Who is Acxiom?

We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.

We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.

Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.

At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.

If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.

Attention California Applicants: Please see our California Consumer Privacy Act notice here (http://www.interpublic.com/ccpa-privacy-notice/) .

Attention Colorado, California, Connecticut, Maryland, Nevada, Ohio and Washington Applicants: This position is not located in the aforementioned states but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com

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Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:

About Us (http://www.acxiom.com/about-acxiom/)

Follow Us on Twitter

Find Us on Facebook (http://www.facebook.com/AcxiomRecruiting)

Careers Page

LinkedIn (http://www.linkedin.com/company/acxiom)


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