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HRST User Experience Lead

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Job Details
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Chicago, IL 60684
Job Description

HRST User Experience Lead

Role description

The HR Strategy and Transformation User Experience (UX) team takes a human-centered design approach to designing user-friendly and connected digital experiences to create a unified, personalized, and intuitive talent user experience for Deloitte professionals. As Talent identifies opportunities to transform the way we deliver services, technology solutions will need to be implemented or updated to provide an enhanced experience to our professionals and to drive operational efficiency and effectiveness improvements across talent.

We are looking for a driven and collaborative UX Portfolio Lead to join our UX team and work alongside our product teams to design and deliver innovative talent technology solutions. The UX Portfolio Lead will closely partner with our HRST organization (e.g., Digital Enablement, People Analytics, Talent Culture & Change), business owners, and stakeholders to drive the creation of experiences that translate business and user needs into engaging and cohesive user experiences. The UX Portfolio Lead works closely with our UX Strategy Manager to ensure consistent user experiences are being created and delivered across our portfolio of talent technology products. The UX Portfolio Lead will demonstrate strong communication, project management, and collaboration skills.

Work you’ll do

As the UX Portfolio Lead, you will:

+ Support the development of UX strategies and guiding principles/frameworks around key areas (e.g., mobile, accessibility, and chatbots) in alignment with the US Talent experience vision, working closely with the User Experience and Digital Enablement teams

+ Work closely with our UX Portfolio Lead, UX Strategy Manager, and UX Leadership to deliver exceptional user experiences across the talent technology portfolio

+ Work with Product development and project teams to infuse UX capabilities into project schedules, including estimating UX level of effort and resource needs

+ Apply HRST UX strategies to solve problems and design solutions and work closely with UX Strategy Manager to evolve our strategies as needed

+ Contribute to key Transformation deliverables by bringing a hands-on, creative, and solution-oriented point-of-view

+ Perform other role-related duties as assigned

The team

The HR Strategy and Transformation team aspires to reimagine how Talent fuels our Deloitte businesses through innovative, customer-centric, digitally enabled talent services.



+ Bachelor’s degree and 5+ years of relevant work experience

+ 3 years of experience designing and implementing large, complex software platforms and/or applications

+ Experience across the entire product lifecycle (project planning, user research and requirements analysis, design, development, testing, and deployment)

+ Proficient Microsoft Office skills (e.g., PowerPoint, Excel, OneNote, Word, Teams)


+ Experience creating and applying design systems

+ Problem solving skills and consultative approach Building strong relationships with stakeholders, colleagues, and vendors

+ Ability to work in a dynamic, complex, client- and team-focused environment with minimal oversight

+ Working understanding for the Agile frameworks

+ Detail-oriented with strong communication skills, both verbal and written

EA_TALENT_ExpHire All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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