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Computer Support Specialist (Onsite) $5,000 SIGN-ON BONUS

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Job Details
Job Order Number
Company Name
Raytheon Technologies
Physical Address

Rockford, IL 61106
Job Description

Electronics Test Engineering (ETE) designs, integrates, and deploys test solutions for development, qualification, and production testing of avionic electronic devices. The organization is a cross-functional team of Project Engineers, Circuit Engineers, Software Engineers, and Test Requirement Engineers. Our team provides a shared service that supports the Program and Product teams, as well as Production facilities around the world.

In this position, your primary responsibility is for all aspects of computer assets used to support test engineering. These are not computers supplied by corporate IT, but they must comply with corporate IT policy. In many cases, these computers support non-standard internal/external computer peripherals such as avionics communications cards, National Instruments hardware, or programming stations. These computers are primarily used in engineering labs and production facilities. The ideal candidate will develop an understanding of our products and services, and how the computer assets support those solutions to better serve our customers.

This position is Onsite

Primary Responsibilities:

The primary role for this position is support of our computer assets with the following responsibilities:

+ Ensuring compliance to corporate IT policy

+ Close interaction with DXC & IT/DT

+ Ordering/building/maintaining test computer resources

+ Maintaining and ensuring compliance to license agreements

+ Review existing software for upgrades and improve instructions and equipment as needed

+ Administration of deployed computer assets

+ Support department user base for all things PC

+ Interfaces with appropriate vendors of hardware and software as needed

+ Work with vendors and end users to analyze issues and identify solutions

+ Oversee application and operational upgrades

+ Standard work development

Secondary responsibilities (as time allows) will be to work with the software engineering team on various development or support projects.

Secondary software responsibilities of this position include:

+ Architect and develop software used to perform testing of electronic hardware and to support Smart Factory initiatives

+ Participate in the requirements and design of test equipment

+ Integration and troubleshooting of test solutions

+ Develop and maintain product documentation

+ Develop and improve software processes

+ Work in a cross-functional, agile team that includes project, circuit, software, requirement, and product engineers

Basic Qualifications:

+ Bachelor’s degree and 5 years of prior relevant experience OR

+ Advanced Degree in a related field and minimum 3 years of experience OR

+ In absence of a degree, 9 years of relevant experience is required

+ Must be a U.S. Citizen

Preferred Qualifications:

+ MCSE or equivalent Certification

+ 5 years of experience in corporate computer support role

+ Experience in software development environments

+ Knowledge of object-oriented programming languages

+ Experience with software repositories, such as Subversion or GIT

+ Experience working independently with little direction to drive results

+ Ability to work under stress and time pressures, meeting schedules and time lines

+ Able to analyze problems, needs, capabilities and limitations of the computer system

+ Available to remotely support critical computer needs outside of core hours.

+ Ability to routinely lift/move computers and associated peripherals, including industrial rack mount computers.

+ Experience in C#, Python, XML, SQL, and similar programming language(s)

+ Experience working in Windows and Linux operating systems

+ Experience with National Instruments hardware products

+ CNA or equivalent certification

+ Bachelors or Master’s degree in Information Technology, Computer Science, Software Engineering, or Computer Engineering.

+ Bachelors or Master’s degree in Electrical Engineering will be considered with appropriate PC and software technical experience

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems, or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.


  • Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

Some of our competitive benefits package includes:

+ Medical, dental, and vision insurance

+ Three weeks of vacation for newly hired employees

+ Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

+ Tuition reimbursement program

+ Student Loan Repayment Program

+ Life insurance and disability coverage

+ Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance,?critical illness?insurance, group legal, ID theft protection

+ Birth, adoption, parental leave benefits

+ Ovia Health, fertility, and family planning

+ Adoption Assistance

+ Autism Benefit

+ Employee Assistance Plan, including up to 10 free counseling sessions

+ Healthy You Incentives, wellness rewards program

+ Doctor on Demand, virtual doctor visits

+ Bright Horizons, child and elder care services

+ Teladoc Medical Experts, second opinion program

+ ?And more!?

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.


+ Background check and drug screen required (every external new hire in the U.S.)

+ Drug Screen only performed on re-hires who have been gone for more than 1 year

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other — propel us all higher, again and again. Apply now and be part of the team that

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