COMMUNITY ASSOCIATION SUPPORT STAFF
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Job Details
Lombard, IL 60148
Job Description
Responsibilities
1) Handle daily functions relative to condominium homeowners including processing routine maintenance functions, responding to homeowner problems, and facilitating communication with property managers relative to ongoing problems. Process information for daily logs and follow up as necessary.
2) Clerical responsibilities include
Daily correspondence and filing
3) Interoffice relations
Work with property managers and bookkeepers in accomplishing preparation of
Monthly packets and coordinating services to unit owners.
Work with staff in promoting efficient flow of incoming and outing mail,
4) Customer relations
Important that phones be answered by the third ring in a pleasant
Professional manner. Inquiries need to be processed or directed to
The proper staff members on a timely basis. Follow-up should be
Made on unresolved issues on a regular and timely basis
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