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Senior Fiscal Assistant

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Job Details
Job Order Number
9815921
Company Name
University of Chicago
Physical Address
5801 South Ellis Avenue
Chicago, IL 60637
Job Description

Job Summary:
Responsible for providing administrative and financial support to the Accounts Receivable office for the University of Chicago Distribution Center. Responsible for overseeing the day-to-day receivables operations of the office, including but not limited to: receiving, recording, and reconciling check, wire, ACH and credit card payments from press clients, individuals and retail establishments; processing deductions; responding to account inquiries; completing accurate reports of money received and ensuring incoming funds are deposited and credited to the proper accounts. Also required to answer incoming phone calls and emails.

Responsiblities

  • Process payments made via check, credit card, wire and ACH. Payments must be accurately recorded and balanced.
  • Manage a set of retail accounts by making sure that the accounts are keeping current with payments and reaching out to the account if they become past due.
  • Monitor open orders to ensure that they are reviewed and released on a daily basis as necessary.
  • Miscellaneous fiscal duties: Process both credit card and check refunds, create credit memos as necessary, research credit card disputes, set up new accounts.
  • Manage several larger accounts: process payments, manage their applications and deductions.
  • Other duties as assigned.

Competencies:

  • Courteously, tactfully, and clearly communicate and follow up with Press clients, individuals and retail establishments.
  • Communicate effectively in English, both orally and in writing required.
  • Recognize and resolve or refer problems required.
  • Work effectively under supervision and as a part of a team required.
  • Excellent customer service skills required.
  • Previous experience working in an office setting required.
  • Handle confidential materials required.
  • Multi-task and work effectively in an environment with constant interruptions required.

Education, Experience, and Certifications:
Education:

  • High school diploma or GED required.
  • Bachelor’s degree preferred.

Experience:

  • Previous experience reconciling and receiving payments/monies required.
  • Previous customer service experience required.
  • Previous experience working in a business/administrative office setting strongly preferred.
  • Prior experience working in an financial setting required.

Technical Knowledge or Skills:

  • Familiarity with Excel strongly preferred.
  • Knowledge of Microsoft Office required.
  • Use or learn a range of position-related software applications preferred.

Pay Range:

  • $19.27- $28.21 per hour.

Required Documents:

  • Resume/CV (required)
  • Cover Letter (required)
  • References Contact Information (3)(required)


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