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Customer Experience Project Manager (6508348)
Last Updated: 2019-04-21
Employer: Dyson
Location: Aurora, IL

Summary

Salary:
Competitive Base Salary + Bonus

Team:
Project Management, Customer Service

Location:
Aurora, IL, USA Description

The Project Manager, Contact Center Operations is responsible for leading a range of projects in a fast paced environment on the Customer Experience team. These projects include but are not limited to company…

Workplace Concierge, Estates (6504608)
Last Updated: 2019-04-19
Employer: Dyson
Location: Aurora, IL

Summary

Salary:
Starting salary will be based on experience and credentials

Team:
Facilities

Location:
Aurora – USA Description
Based at our Call Center in Aurora, IL this role will work with the Estates team and help deliver an exceptional service. You will be a visible point of contact for occupier…

Quality Monitoring Training Specialist (6442609)
Last Updated: 2019-03-25
Employer: Dyson
Location: Aurora, IL

Summary

Salary:
$ Confidential

Team:
Customer Service

Location:
Aurora – USA Description

The Quality Monitoring Training Specialist supports the Contact Center by facilitating coaching/development initiatives with agents both in office and working remotely as well as monitors customer satisfaction levels through an evaluation process of interactions handled by both voice…

Contact Center Trainer (6442606)
Last Updated: 2019-03-25
Employer: Dyson
Location: Aurora, IL

Summary

Salary:
$ Confidential

Team:
Customer Service

Location:
Aurora – USA Description

Dyson is seeking a dynamic, highly organized individual to train our future superstars! If you enjoy a fast paced, customer focused work environment and have outstanding communication skills, then this role is for you! The QA Contact Center…

Senior Manager, VOC & Business Change (6509139)
Last Updated: 2019-04-22
Employer: Dyson
Location: Aurora, IL

Summary

Salary:
Competitive Base Salary + Bonus

Team:
Customer Service

Location:
Aurora, IL, USA Description

Sr. Manager, VOC & Business Change will be responsible for leveraging and driving forward our global Voice of the Customer program that turns insights into actionable strategy within the Americas Customer Experience business. This individual…

Live Chat Operations Manager (6450871)
Last Updated: 2019-03-28
Employer: Dyson
Location: Aurora, IL

Summary

Salary:
Competitive Base Salary + Bonus

Team:
Customer Service

Location:
USA

Location details :
Aurora, IL Description

The Contact Center Operations Manager is responsible for overseeing all operations in the center and fostering an environment of service excellence across all CX channels. The ideal candidate will have experience driving…

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