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AVP, Analytics - Operations (JC195225730)
Last Updated: 2021-10-21
Employer: Synchrony
Location: CHICAGO, IL

Job Description:

Role Summary/Purpose:

The AVP, Operations Analytics role is responsible for assessing project benefits and identifying opportunities to improve the customer contact experience and enhancing operational performance. This role will analyze and assess operational performance of self-service channels and identify opportunities to improve self-service engagement and containment. This…

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  • Registered Apprenticeship