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Customer Service Specialist - Starting Pay $15.47 (7009538)
Last Updated: 2019-11-27
Employer: WPS Health Solutions
Location: Marion, IL

Role Summary

The Customer Care Specialist will answer inquiries from beneficiaries, providers, and other affiliated representatives or groups regarding TRICARE eligibility, benefit determinations, and claims adjudication questions or problems.

In this role you will:

  • Receive telephone, written, fax, and e-mail inquiries concerning TRICARE eligibility, benefits determinations, and claims adjudication questions…
Workforce Management Analyst (6995920)
Last Updated: 2019-11-20
Employer: WPS Health Solutions
Location: Marion, IL

Role Summary:

Responsible for short-term workforce forecasting and staff scheduling utilizing industry approved methodologies. Support proper metrics and criteria used to maintain daily, weekly, and monthly reports to forecast staffing needs for WPS Military and Veterans Health (MVH) division.

In this role you will:

Forecasting & Scheduling (50%)

Legend

  • Registered Apprenticeship