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1 - 10 of 32 matches in 0.013 seconds
Director Client Services (JC221127044)
Last Updated: 2022-08-12
Employer: Teleperformance USA
Location: Springfield, IL

Overview:

The Director of Client Services has management responsibility for selected client portfolio in their assigned sites/programs, and overall accountability for the delivery of client strategy. “A Passion for People” is key. In addition, the Director of Client Services is accountable for the financial performance of their portfolio.

Responsibilities:

-…

Citrix Engineer (JC221126943)
Last Updated: 2022-08-12
Employer: Teleperformance USA
Location: Springfield, IL

Overview:

The IT Citrix Engineer (Implementor) duties involve monitoring, maintaining, operating, and troubleshooting daily remote access technologies. They are responsible for any issues related to applications, network, and storage related to the virtualization platform in concert with other IT Teams. They must be capable of managing performance and preventing and…

Healthcare Customer Service Representative - Work from Home (JC221127118)
Last Updated: 2022-08-12
Employer: Teleperformance USA
Location: Springfield, IL

Overview:

Why You’ll Choose Us

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and…

Global ServiceNow System Administrator (JC221127202)
Last Updated: 2022-08-12
Employer: Teleperformance USA
Location: Springfield, IL

Overview:

We are looking for a qualified ServiceNow Administrator with experience supporting IT Service Management (ITSM) and Customer Service Management (CSM) to join our global digital transformation team. The ServiceNow Administrator will be responsible for supporting and maintaining a FedRAMP instance with ITSM/CSM modules.

Sr. Quality Assurance Manager (JC221126922)
Last Updated: 2022-08-12
Employer: Teleperformance USA
Location: Springfield, IL

Overview:

The Sr. Quality Manager’s role is focused on ensuring the highest possible quality of service and experience in every interaction that our agents have with customers. Working with the client and site-based Operational team, they will drive quality & compliance activity across their business area, supporting delivery of KPI’s…

Vice President, Client Solutions (JC221127397)
Last Updated: 2022-08-12
Employer: Teleperformance USA
Location: Springfield, IL

Overview:

The SAM has direct responsibility for fostering a strong relationship with their assigned client to deliver global farming opportunities and growth in market share through all the TP solutions that are offered. Will serve as a trusted advisor to the client and bring an incessant desire to add value…

Technical Account Manager (JC221127290)
Last Updated: 2022-08-12
Employer: Teleperformance USA
Location: Springfield, IL

Overview:

The Technical Account Manager works directly with the Teleperformance client base and owns the overall IT relationship between the client’s IT department and Teleperformance. In most cases these are Teleperformance’s largest and most complex clients. The Technical Account Manager (TAM) is the single point of contact and…

Director Client Solutions (JC221127012)
Last Updated: 2022-08-12
Employer: Teleperformance USA
Location: Springfield, IL

Overview:

Your Impact

Oversee multiple account managers’ daily analysis, business planning, client support and communications internally and externally. Be accessible to client vendor management teams for planning, management and escalation purposes.

Responsibilities:

- Oversee multiple account managers’ daily analysis, business planning, client support and communications internally and externally. Be accessible…

Associate Corporate Counsel (JC221127330)
Last Updated: 2022-08-12
Employer: Teleperformance USA
Location: Springfield, IL

Overview:

The Associate Corporate Counsel position is responsible for all aspects of local, regional and global contracting, including drafting and negotiating contracts supporting all Teleperformance services. Candidate will draft and negotiate contracts for both new sales opportunities and existing client relationships. Candidate will work closely with sales teams, internal operations…

Customer Service and Sales Representative - Work from Home - (JC220811883)
Last Updated: 2022-08-12
Employer: Teleperformance USA
Location: Springfield, IL

Overview:

Why You’ll Choose Us

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and…

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